Re: New House Alarm - Am I locked out?

["Carl Carlson" <Carl@xxxxxxxxx>]

jasonextras@xxxxxxxxx wrote:

> You sound pretty defensive about the whole thing.  In any case, you've
> completely skirted the issue.  I've asked Guardian to come out and fix
> the board and pay for the service call, and they flat out refuse.
> They now claim that even though I'm the owner of the system, the only
> way they're required by law to let me pay them to come out and fix it
> is if the smoke alarms are function only with the system enabled.
> Mine function without the alarm, so they told me to get lost.  The
> issue is not that I wouldn't pay them to fix it, it's that they won't
> do it at all.

Won't do it at all, or won't do it without a monitoring contract?
js