Re: New House Alarm - Am I locked out?

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

Why should they do it for free? Granted it would be good pr and all that,
but why would you *expect* them to do it for free? They have no relationship
to the new owner at all.



"Nick Lawrence" <nlaw@xxxxxxx> wrote in message
news:68468$46265099$43bca3f1$26200@xxxxxxxxxxxx
| Jason...
|
| The former homeowner purchased the security system, you bought the house
| with it already installed: therefore you own it.
|
| The former owner had the 'monitoring turned off'. But it appears the
| outgoing dealer locked the panel instead.
|
| Options? Suggest you call the outgoing dealer, ask that they un-disable
| the panel, remove the 'local programming lockout', and restore both the
| 'installer code' and 'CSID' to the factory default, and that they do it
| today.  Because it appears they did not merely 'turn off the monitoring'
| (as they were instructed to do), ask for this to be done at n/c.  You
| will need regular telephone dialtone connected to the alarm's RJ31X jack
| for them to do this.
|
| If they are uncooperative, you might remind them that Bay Alarm Company
| of Pacheco CA was brought to task for locking out consumers, in a
| purported class action lawsuit.
|
| As a sidebar, a Bay Alarm Company of Pacheco CA (a related company, and
| a long story) was found by the CA alarm license authorities to have been
| an unlicensed CA alarm company from 10-2000 til 12-2005.
|
| Once it is unnlocked, there are other monitoring agencies able and
| willing to help you reprogram your system, and, if you elect, to provide
| monitoring service, at competitive prices.
|
| What is the name and city of the outgoing alarm dealer?
|
| Give me a call if you'd like, phone number at the website below.
|
| Nick Lawrence
| http://911Alarm.com
|
|
|
| jasonextras@xxxxxxxxx wrote:
| > Hello all.  I recently purchased a 7 year old home that has a built-in
| > alarm system.  The previous owner chose to purchase the unit as part
| > of the then-new home's price rather than lease, but when he had the
| > monitoring turned off prior to sale it looks like they locked the
| > board.  They used a First Alert FA147c panel and a fixed word keypad.
| > It permanently displays "dl" on the display, which according to the
| > manual means the system is disabled.  No notices for zone trips are
| > provided and the motion sensors are shut down.  I cycled the power and
| > used both * and # methods to try to retrieve the installer code, but
| > #20 makes the system display "EE" on the keypad.
| >
| > It appears I'm locked out and the system is permanently disabled.
| > Does anyone have any experience with this board to know if this is the
| > case for sure?  If it is locked, what are my options?  Can I swap
| > boards with a Vista 10SE and keep my sensors as they are, or do I have
| > to ditch everything and start over?  A drop-in FA147c replacement has
| > proven impossible to locate, and even then I'd have to procure a Alpha
| > keypad to program it.  I'd just like to be able to use this alarm
| > locally without a monitoring service.
| >
| > Thanks for your help.
| >