Re: New House Alarm - Am I locked out?

["Robert L Bass" <no-sales-spam@bassburglaralarms>]

"Carl Carlson" <Carl@xxxxxxxxx> wrote in message news:_szXh.179109$115.19130@xxxxxxxxxxxxxxx
> jasonextras@xxxxxxxxx wrote:
>
>> You sound pretty defensive about the whole thing.  In any case, you've
>> completely skirted the issue.  I've asked Guardian to come out and fix
>> the board and pay for the service call, and they flat out refuse.
>> They now claim that even though I'm the owner of the system, the only
>> way they're required by law to let me pay them to come out and fix it
>> is if the smoke alarms are function only with the system enabled.
>> Mine function without the alarm, so they told me to get lost.  The
>> issue is not that I wouldn't pay them to fix it, it's that they won't
>> do it at all.
>
> Won't do it at all, or won't do it without a monitoring contract?

He should not have to pay them for monitoring in order to get them to undo the wrong which they did.  The alarm company is a bunch
of thieves.  Why defend them?

--

Regards,
Robert L Bass

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Bass Home Electronics
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4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
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