Re: New House Alarm - Am I locked out?

[Julian <julian@xxxxxxxxxxxxxxxxxxxxxxxxxxx>]

On 18 Apr 2007 17:31:45 -0700, tourman <robercampbell@xxxxxxxxx>
wrote:

>Assuming of course no monies were owed on the panel, the issue is
>really the correctness or not of locking it in the first place.
>Assuming they did lock it for no valid reason, then they DO have an
>obligation to make the situation right (since they had no right to
>make the situation WRONG to begin with). It's called restitution for a
>wrong committed.


Perhaps the original owner no longer wanted to use the alarm and asked
for it to be disabled so it can never cause any headaches. Your
assumption is a) the panel is locked and b) the servicing/installation
co. disabled the alarm wrongly and should then enable it for free.

Where's the proof it's locked out? The original poster doesn't have
enough knowledge to say it's locked out with certainty.

And if it was disabled per the request of the original homeowner, then
the installing co. SHOULD charge for the service call to enable it.

I've had calls from people who've purchased a home with an alarm in it
and they don't want it. They want it removed, but instead will power
the system down so it can't make any noise and I unplug the phone jack
so it can't tie up the phone line. If the house sells and the next
owner wants the alarm up and running, damned right there's a charge.
And it's a valid charge. If you purchase a house and the oven doesn't
work, should the original seller (eg. Sears) return to fix it for
free? Good luck with that! Even if the previous homeowner requested
the oven be disabled the new owner has to deal with it and pay for
repairs if necessay.


>Obligations or not to the new owner has nothing to do with it. It's
>called doing the right thing.


Doing the right thing..... BS. My time and material is valuable. If
I'm out doing free work all day, how do the bills get paid? You may
choose to live in voluntary poverty, but you're one of only a very
few.


>RHC
>


Julian

>
>On Apr 18, 7:50 pm, "Crash Gordon" <webmas...@xxxxxxxxxxxxxxxxxxxxx>
>wrote:
>> Why should they do it for free? Granted it would be good pr and all that,
>> but why would you *expect* them to do it for free? They have no relationship
>> to the new owner at all.
>>
>> "Nick Lawrence" <n...@xxxxxxx> wrote in message
>>
>> news:68468$46265099$43bca3f1$26200@xxxxxxxxxxxx
>> | Jason...
>> |
>> | The former homeowner purchased the security system, you bought the house
>> | with it already installed: therefore you own it.
>> |
>> | The former owner had the 'monitoring turned off'. But it appears the
>> | outgoing dealer locked the panel instead.
>> |
>> | Options? Suggest you call the outgoing dealer, ask that they un-disable
>> | the panel, remove the 'local programming lockout', and restore both the
>> | 'installer code' and 'CSID' to the factory default, and that they do it
>> | today.  Because it appears they did not merely 'turn off the monitoring'
>> | (as they were instructed to do), ask for this to be done at n/c.  You
>> | will need regular telephone dialtone connected to the alarm's RJ31X jack
>> | for them to do this.
>> |
>> | If they are uncooperative, you might remind them that Bay Alarm Company
>> | of Pacheco CA was brought to task for locking out consumers, in a
>> | purported class action lawsuit.
>> |
>> | As a sidebar, a Bay Alarm Company of Pacheco CA (a related company, and
>> | a long story) was found by the CA alarm license authorities to have been
>> | an unlicensed CA alarm company from 10-2000 til 12-2005.
>> |
>> | Once it is unnlocked, there are other monitoring agencies able and
>> | willing to help you reprogram your system, and, if you elect, to provide
>> | monitoring service, at competitive prices.
>> |
>> | What is the name and city of the outgoing alarm dealer?
>> |
>> | Give me a call if you'd like, phone number at the website below.
>> |
>> | Nick Lawrence
>> |http://911Alarm.com
>> |
>> |
>> || jasonext...@xxxxxxxxx wrote:
>>
>> | > Hello all.  I recently purchased a 7 year old home that has a built-in
>> | > alarm system.  The previous owner chose to purchase the unit as part
>> | > of the then-new home's price rather than lease, but when he had the
>> | > monitoring turned off prior to sale it looks like they locked the
>> | > board.  They used a First Alert FA147c panel and a fixed word keypad.
>> | > It permanently displays "dl" on the display, which according to the
>> | > manual means the system is disabled.  No notices for zone trips are
>> | > provided and the motion sensors are shut down.  I cycled the power and
>> | > used both * and # methods to try to retrieve the installer code, but
>> | > #20 makes the system display "EE" on the keypad.
>> | >
>> | > It appears I'm locked out and the system is permanently disabled.
>> | > Does anyone have any experience with this board to know if this is the
>> | > case for sure?  If it is locked, what are my options?  Can I swap
>> | > boards with a Vista 10SE and keep my sensors as they are, or do I have
>> | > to ditch everything and start over?  A drop-in FA147c replacement has
>> | > proven impossible to locate, and even then I'd have to procure a Alpha
>> | > keypad to program it.  I'd just like to be able to use this alarm
>> | > locally without a monitoring service.
>> | >
>> | > Thanks for your help.
>> | >
>