Re: Any tips for a consumer about to purchase a system & contract?

["Everywhere Man" <alarminstall@xxxxxxx>]

People are confusing internet deals where no labor is involved, and
where the company assumes no liability, with offers from local alarm
companies that rely on RMR. I'm not sending someone out to a house for
$20, and the end user shouldn't act surprised when they hear that.
Would you place an order for a 2 dollar contact and let them use
American Express to pay? It's a losing proposition.

news.comcast.net wrote:
> > ABC should send a technician out to this man's
> > house, reprogram his system, test his system,
> > do paperwork, send signals, instruct him on it's
> > use, and then pay someone in admin to put the
> > account online for a guarantee of $20 gross to
> > assume this liability?
>
> Tom,
>
> It isn't a matter of whether ABC should or shouldn't do it.  The question is
> whether the consumer should accept a long-term contract.  Sure, ABC does
> better if they sell a 5-year or at least 3-year contract.  But from the
> consumer's POV, there's no gain to the long term agreement.  Additionally,
> if hew already has a functioning system (that wasn't locked out), he may
> elect to go online and order monitoring from 911Alarm.com or any of a host
> of other companies for less than $12 a month.
>
> Regards,
> Robert L Bass
> Bass Home Electronics
> www.BassBurglarAlarms.com