Re: Any tips for a consumer about to purchase a system & contract?

["news.comcast.net" <acoutinhobass@xxxxxxxxxxx>]

> ABC should send a technician out to this man's
> house, reprogram his system, test his system,
> do paperwork, send signals, instruct him on it's
> use, and then pay someone in admin to put the
> account online for a guarantee of $20 gross to
> assume this liability?

Tom,

It isn't a matter of whether ABC should or shouldn't do it.  The question is
whether the consumer should accept a long-term contract.  Sure, ABC does
better if they sell a 5-year or at least 3-year contract.  But from the
consumer's POV, there's no gain to the long term agreement.  Additionally,
if hew already has a functioning system (that wasn't locked out), he may
elect to go online and order monitoring from 911Alarm.com or any of a host
of other companies for less than $12 a month.

Regards,
Robert L Bass
Bass Home Electronics
www.BassBurglarAlarms.com