Re: Slomins vs ADT vs Brinks vs any other home security system vendor

[J. Sloud <jsloud@xxxxxxxxxxxxxxxxxxxxxxxxxxx>]

On 30 Jan 2006 17:25:29 -0800, "Mr.Double-sided tape"
<alarminstall@xxxxxxx> wrote:

>OK then why did you say this?
>

I said ADT is the installing company.  They are.  The installation is
booked into ADT's Admin system and managed through the local ADT
branch office.  If the installation is subcontracted, the customer
would still be contacted by an ADT installation coordinator and would
call the local ADT branch office with any comments, questions or
issues.  The salesperson is also a direct ADT employee.

This differs from an authorized dealer.  With a dealer, the customer
doesn't interact with ADT personnel until after the system is
installed and ADT buys the monitoring contract.  Instead, the
installation is managed, coordinated, and performed by a small, local
alarm company.  This company is responsible for resolving any
installation issues with the customer.