Re: Slomins vs ADT vs Brinks vs any other home security system vendor

[Robert L Bass <sales@xxxxxxxxxxxxxxxxxxxxx>]

> How would you rate ADT when compared to the
> other companies eg, S, B and M?

I've expressed my opinion about that in an earlier post to this
thread.

> What would you change about ADT on the customer level?

That one's easy.  If I had the power to do so I'd cancel the
"authorized dealer" program in a heartbeat.  I'd offer every
customer from the program the option of switching to deal
directly with corporate or canceling with no penalty.

The ADT Authorized Dealer program has done major harm to the
industry since its inception.  It has also done major damage to
ADT's reputation since most consumers don't realize there's a
difference between the dealers and ADT corporate.

The slovenly workmanship, misleading advertising, miserable
customer service and downright crookedness of too many of these
"authorized dealers" is a huge black eye for the industry.

Hmm.  In an earlier post I said "rant mode = OFF"...  :^)

--

Regards,
Robert L Bass

Bass Burglar Alarms
The Online DIY Store
http://www.BassBurglarAlarms.com