Re: 5540 Silent Knight Software Question

["Doug L" <vssdoug@xxxxxxx>]

As I said earlier I'm not familiar with this software or the panel, so you
probably know more about this product than me so everything I'm about to say
could be old news to you or it could be inapplicable in your case, but you
stated earlier in this thread that you wanted to cause an alarm and have
your 5530 downloading modem pick up the call, and while its true that you
could probably use a phone line simulator to directly connect to the modem
and get the modem to answer the call, thats probably as far as it will go
since generally speaking most alarm panel panels use completely different
formats and protocols for transmitting alarms than they do for
uploading/downloading, so I think you will find that if you trigger an alarm
the panel will be expecting a CS receiver on the other end and will be
waiting for a handshake tone from a receiver, not an acknowledgement tone
from your 5530 modem.
If the panel supports a user intiated remote upload/download session, then I
suspect that is what you need to invoke, not an alarm signal, but again,
generally speaking while most CS receivers will accept an unknown panel
calling and will log the account number and alarm signal, most
uploading/downloading packages won't, and most panels won't upload or accept
a download if the panel and computer can't identify each other with valid
passwords or other authentication procedures.

Doug L


--

"Bill" <simard@xxxxxxxxxxxx> wrote in message
news:432c23e6$0$13504$5ec1c3@xxxxxxxxxxxxxxxxxxxxxx
> The 5530 modem would communicate with the panel if the panel was calling
> the modem over the phone line.
> The 5540 software would read the data the panel is sending and put it in
> the list.
> It would show up as an account that was not scheduled to call.
> Then I could select this account from the list and tell the software: the
> next time this panel calls -
> upload the eeprom to this computer.
> The only issue I am having is that I am trying to connect the panel to the
> modem straight without going over the phone line.
> If the panel is programmed to dial without waiting for dial tone then the
> only issue would be will the modem pick up the tones the
> panel is sending. Since this modem is designed specifically for
> programming this panel it stands to reason it will work.
> I know I can call the panel and download into the panel directly, but this
> would wipe out all existing programming.
> This is what I want to avoid.
> I am going to try and read the DTMF phone number the panel is calling.
> Does the panel transmit it's account # in DTMF as well?
>
> Bill
>
> "Jackcsg" <nospam@xxxxxxxxxx> wrote in message
> news:QbydnXvVL7oG9rbeRVn-pA@xxxxxxxxxxxxxxx
>> No. Sorry for the misleading answer.
>> Receivers typically issue the ack tones in DTMF, some FSK, a few BFSK,
>> and
>> SDLC.
>> Most downloading software uses modems to communicate to the panel in an
>> FSK
>> (Modem) format. What Bill is trying to do won't, or should I say,
>> shouldn't
>> work.
>> CID is a DTMF (Touch Tone) format, not FSK.
>>
>> "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:WYIWe.20$v93.1313@xxxxxxxxxxxxxxxxxx
>>> So you think it will dump data on ack to the programming software?
>>>
>>>
>>> I don't think it's work with Compass unless the csid or account numbers
>>> match. I know it won't work with Remote Link either...of course I dunno
>> much
>>> abt Silent Knight.
>>> ===
>>> OH...btw...do NOT connect battery leads backwards on an XR20 even for a
>>> nanosecond :-(...I think you guys put a curse on me last week.
>>>
>>>
>>>
>>> "Jackcsg" <nospam@xxxxxxxxxx> wrote in message
>>> news:04CdnYg_kfTXzLbenZ2dnUVZ_tGdnZ2d@xxxxxxxxxxxxxxx
>>> | It will. It's looking for "Ack" tones, not FSK modem tones.
>>> |
>>> | "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
>>> | news:rcIWe.11$8x5.1072@xxxxxxxxxxxxxxxxxx
>>> | > I think he's trying to hack into a panel with programming software
>>> so
>> he
>>> | can
>>> | > pull out the account number so that he can reprogram it...I doubt he
>>> will
>>> | > get it to work...at least that's my take on it.
>>> | >
>>> | > I don't think he's gonna be able to trap the panel to extract the
>>> passcode
>>> | > or lockcode or account number I believe it's gonna just hangup on
>>> the
>>> | > software.
>>> | >
>>> | >
>>> | > "mikey" <someone@xxxxxxxxxxxxx> wrote in message
>>> | > news:eLidnRjoGMq3p7beRVn-hQ@xxxxxxxxxxxxx
>>> | > | Get what to work? You mean you guys understand what the heck he's
>>> trying
>>> | > to
>>> | > | do. I'm lost.
>>> | > |
>>> | > | "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
>>> | > | news:kVBWe.5$8x5.768@xxxxxxxxxxxxxxxxxx
>>> | > | > I doubt you will get it to work.
>>> | > | >
>>> | > | > You may want to try a dial tone simulator between the panel and
>> the
>>> | > | > software.
>>> | > | >
>>> | > | >
>>> | > | >
>>> | > | > "Bill" <simard@xxxxxxxxxxxx> wrote in message
>>> | > | > news:432ab8d6$0$13562$5ec1c3@xxxxxxxxxxxxxxxxxxxxxx
>>> | > | > | Yes, I am trying to do an upload, but I need to know the
>>> account
>>> | > number
>>> | > | to
>>> | > | > | request an upload.
>>> | > | > | I don't have the account number.  The software will accept
>>> calls
>>> | from
>>> | > | any
>>> | > | > | panel and log the alarm.
>>> | > | > | If I can get it to connect then it would log the account
>>> number
>> as
>>> | > well
>>> | > | as
>>> | > | > | the alarm and the
>>> | > | > | software would tell the panel to call back in 15 minutes.
>>> | > | > | I could then select that account from the list and tell the
>>> | software,
>>> | > | the
>>> | > | > | next time this account calls upload the panels eeprom
>>> | > | > | to the computer.  I know this would work if the panel was
>> calling
>>> | over
>>> | > a
>>> | > | > | standard phone line, but since I can't get into the
>>> | > | > | programming mode, I can't change the number it calls.  It was
>>> | > | recommended
>>> | > | > | that I let the panel call out, then unplug the phone line and
>> use
>>> a
>>> | > | > regular
>>> | > | > | phone to dial the number I want , then plug the alarms phone
>> jack
>>> | back
>>> | > | in
>>> | > | > | when it starts ringing.  I'm not sure if that would work
>>> either.
>>> | > | > | Any thoughts?
>>> | > | > |
>>> | > | > | Bill
>>> | > | > | simard@xxxxxxxxxxxx
>>> | > | > |
>>> | > | > | "Doug L" <vssdoug@xxxxxxx> wrote in message
>>> | > | > | news:x4SdnTWTtO1VILfeRVn-iw@xxxxxxxxxxxxxxx
>>> | > | > | > My guess is that nothing will happen other than a
>> communication
>>> | > | failure,
>>> | > | > | > while not being familiar with the software or the panel in
>>> | question,
>>> | > | it
>>> | > | > | > sounds like you are trying to use a upload/download package
>>> to
>>> | > | > | > transmit/receive alarm signals.
>>> | > | > | >
>>> | > | > | > Doug L
>>> | > | > | > --
>>> | > | > | >
>>> | > | > | > "Bill" <simard@xxxxxxxxxxxx> wrote in message
>>> | > | > | > news:432a7c19$0$13523$5ec1c3@xxxxxxxxxxxxxxxxxxxxxx
>>> | > | > | >>I am planning on connecting straight to the panel using the
>> 5530
>>> | > | modem.
>>> | > | > | >> When an alarm is triggered the panel normally dials the
>> number
>>> | > | > programmed
>>> | > | > | >> to report the alarm.
>>> | > | > | >> What will happen now that the modem is plugged into the
>> panels
>>> | > phone
>>> | > | > | >> jack?
>>> | > | > | >> Will it still try to dial?  Will the modem just ignore the
>>> panels
>>> | > | > dialing
>>> | > | > | >> and send the connect tones?
>>> | > | > | >>
>>> | > | > | >> Thanks for the help.
>>> | > | > | >>
>>> | > | > | >> Bill
>>> | > | > | >> simard@xxxxxxxxxxxx
>>> | > | > | >>
>>> | > | > | >>
>>> | > | > | >>
>>> | > | > | >>
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