Re: 5540 Silent Knight Software Question

["mikey" <someone@xxxxxxxxxxxxx>]

Get what to work? You mean you guys understand what the heck he's trying to
do. I'm lost.

"Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:kVBWe.5$8x5.768@xxxxxxxxxxxxxxxxxx
> I doubt you will get it to work.
>
> You may want to try a dial tone simulator between the panel and the
> software.
>
>
>
> "Bill" <simard@xxxxxxxxxxxx> wrote in message
> news:432ab8d6$0$13562$5ec1c3@xxxxxxxxxxxxxxxxxxxxxx
> | Yes, I am trying to do an upload, but I need to know the account number
to
> | request an upload.
> | I don't have the account number.  The software will accept calls from
any
> | panel and log the alarm.
> | If I can get it to connect then it would log the account number as well
as
> | the alarm and the
> | software would tell the panel to call back in 15 minutes.
> | I could then select that account from the list and tell the software,
the
> | next time this account calls upload the panels eeprom
> | to the computer.  I know this would work if the panel was calling over a
> | standard phone line, but since I can't get into the
> | programming mode, I can't change the number it calls.  It was
recommended
> | that I let the panel call out, then unplug the phone line and use a
> regular
> | phone to dial the number I want , then plug the alarms phone jack back
in
> | when it starts ringing.  I'm not sure if that would work either.
> | Any thoughts?
> |
> | Bill
> | simard@xxxxxxxxxxxx
> |
> | "Doug L" <vssdoug@xxxxxxx> wrote in message
> | news:x4SdnTWTtO1VILfeRVn-iw@xxxxxxxxxxxxxxx
> | > My guess is that nothing will happen other than a communication
failure,
> | > while not being familiar with the software or the panel in question,
it
> | > sounds like you are trying to use a upload/download package to
> | > transmit/receive alarm signals.
> | >
> | > Doug L
> | > --
> | >
> | > "Bill" <simard@xxxxxxxxxxxx> wrote in message
> | > news:432a7c19$0$13523$5ec1c3@xxxxxxxxxxxxxxxxxxxxxx
> | >>I am planning on connecting straight to the panel using the 5530
modem.
> | >> When an alarm is triggered the panel normally dials the number
> programmed
> | >> to report the alarm.
> | >> What will happen now that the modem is plugged into the panels phone
> | >> jack?
> | >> Will it still try to dial?  Will the modem just ignore the panels
> dialing
> | >> and send the connect tones?
> | >>
> | >> Thanks for the help.
> | >>
> | >> Bill
> | >> simard@xxxxxxxxxxxx
> | >>
> | >>
> | >>
> | >>
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> |
> |
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>