Re: Insteon with 400amp service (2 panels)

[nobody@xxxxxxxxxxxx (Dave Houston)]

In fairness to SmartHome they've probably been adding a lot of support
people lately.

Reaching a knowledgeable person is always a bit of a crapshoot. I once got
three mutually exclusive answers from three different X-10 support people
responding to the same emailed question.

Someone <nospam@xxxxxxxxxxx> wrote:

>Okay. Is everyone (but me) ready for a good laugh? I decided to call
>Smarthome again, but this time I wouldn't mention the 400 amp service.
>The rep quickly zeroed in on the fact that the Signalinc RFs were from
>the old batch that had not gotten the addresses set. I'm returning
>them for new ones.
>
>It's good to know I'm not crazy...although I was getting there. This
>also proves out what I've heard about Smarthome support.
>
>Thanks again for all of your help. I'll let you know how it all works
>out.
>
>Now, I'm going to have a good cry. :)
>
>	- Leon
>
>On Mon, 16 Jan 2006 15:14:23 GMT, Someone <nospam@xxxxxxxxxxx> wrote:
>
>>I just got my Insteon starter kit and discovered that I cannot get the
>>to Signalinc RFs to talk to each other. I have 400 amp service using
>>two panels. I talked to Smarthome and they said they don't support
>>this because they don't know if the signals will get through reliably.
>>I thought maybe I could get things to work if I started with both
>>phases of one panel. I had hoped that I could figure this out by
>>reading what the builder had marked on the panel (which seems to be
>>quite accurate). Once I got Insteon working across one panel, I was
>>hoping two more Signalinc RFs would bridge the two panels.
>>
>>Am I missing something here? Is this even possible? If Insteon doesn't
>>work, do I have any hope even for X10?
>>
>>Thanks in advance for any advice.
>>
>>  - Leon