Re: Problem With ADT System - Need Advice

[Jim <alarminex@xxxxxxx>]

On Thursday, June 18, 2015 at 8:36:04 AM UTC-4, JoeRaisin wrote:
> On 6/18/2015 5:43 AM, gregory.copher@xxxxxxxxx wrote:
>
> Even though this is a very old post, I completely disagree with the
> attitude of "ADT gets their money" and not care about the customer. Take
> another look at ADT today...we are our own now.  I am a High Volume
> installer and my interest is my clients/customers. I do everything I can
> to make sure my customer is happy with the install, as well as, If there
> needs to be adjustments. WE go to all ends to satisfy our customers. I
> can not speak for the Canadian region, I reside in Abilene, Texas, and I
> am a Remote install Tech.  Our West Texas regional Office located in
> Lubbock, Texas are setting high goals in Customer service and we exceed
> them. We have high Ethics and continually train in our Customer service
> values. Our Managers perform "ride alongs" to Insure these goals are
> met. Consistently working to spread the Values to other regions.
> Please do not JUDGE the Company based  on service you receive in YOUR
> region, as ADT IS a Great Company and they take care of both Customer
> and Employee to give our best and to be rated the best choice for the
> "piece of mind" people are looking for.  "I AM ADT!"
>
>
> -----
>
> As you pointed out, the company can vary from region to region and, like
> all companies, from tech to tech.
>
> So in your region, we probably wouldn't be doing as many take overs.
>
> And, as human beings, folks ARE going to judge based on the service they
> receive in their region - and for good reason.  A stellar tech in Texas
> doesn't do much for your customers in Michigan who aren't quite as
> diligent as yourself.
>
> As for the term "high volume installer" - well, that sounds awful.  It
> brings to mind a lick-em, stick-em trunk slammer, which I am sure you
> are not.  It's just the term - makes me think you're out there pushing
> several Lynx systems a day while using far more double sided tape than
> screws...

You got that impression too ...... did ya?

Sounds like a kid who just had sex for the first time.

Well, I guess they all have to start somewhere.