Re: ADI / Honeywell - Yep, Still a pattern of bad behavior....

["ABLE1" <nospamhere@xxxxxxxxxxx>]

>>
>>
>> Bob, I have not had the same experience that you have had with billing
>> and such.  However, I have stopped buying product from them years ago,
>> except for items that I can't get anywhere else.
>>
>> They were my go to place for product until..........................  cue
>> the weird music.....................
>>
>> The reason being I was getting pricing on a new (un-tried by me) product
>> for a customer.  I called ADI and got a quote of $1280. for the main
>> panel.  I then called the mfg tech support to get some answers as to
>> setup and install.  I was told with out asking that the Dealer Cost on
>> the item was $980.  WHAT???  I then called another distributor and was
>> quoted $980. I called yet another and was quoted $980.
>>
>> I then called back to ADI and told the rep what the mfg told me was the
>> Dealer Cost.  She then said: "They should not have told you that!!!"  Put
>> me on hold and came back with "We can match that price."
>>
>> Somebody was looking for a bonus or something was rotten somewhere in
>> .................................
>>
>> Needless to say I bought two of the items for the project elsewhere and
>> found other distributors for my business.
>>
>> "If you don't know you are getting screwed it just another day in the
>> neighborhood."
>>
>> Nuff said.
>>
>> Les
>
>
> LOL.  That's funny.  I recently called them about a strike.  They told me
> it was 260, and when I mentioned folks sell them new unopened on Ebay for
> less they made me a special offer of 212.  I had a sale flier from them
> sitting on my desk with the exact same item listed for 199.  (The 199 was
> actually a decent price.  I had already checked it from two other
> vendors.)  Makes you want to go hmmmm....
>
> The other thing with them is you always have to say is, "That's not what I
> paid last time."  If you forget to do that even one time then whatever
> they charge you is your new price.  LOL.
>
>


Their business practice may be "let's see what we can get out of him today."
If they get it, move on.  If we don't, we might the next time.
Too much of "wishy washy" for me.

Les