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PK5501 LCD Some Keys Don't Work

Subject: PK5501 LCD Some Keys Don't Work
From: "Bob La Londe" <none@xxxxxxxxxx>
Date: Thu, 4 Oct 2012 16:59:28 -0700
Newsgroups: alt.security.alarms

PK5501 LCD Some Keys Don't Work

I had a service call to move a keypad today because the customer is removing
the wall where it was previously mounted.  After the move keys 369# (and the
various special function keys) no longer work.  Keys 124578*0 still work
fine and user codes using those keys (fortunately they had some programmed)
still arm and disarm.  I didn't drop or abuse the keypad in anyway during
the move. It seemed like an easy service call.

Any suggestions?

I did already order a replacement keypad.

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