Re: PK5501 LCD Some Keys Don't Work

[G. Morgan <sealteam6@xxxxxxxxxxxxxxxxx>]

Bob La Londe Wrote:

>PK5501 LCD Some Keys Don't Work
>
>I had a service call to move a keypad today because the customer is removing
>the wall where it was previously mounted.  After the move keys 369# (and the
>various special function keys) no longer work.  Keys 124578*0 still work
>fine and user codes using those keys (fortunately they had some programmed)
>still arm and disarm.  I didn't drop or abuse the keypad in anyway during
>the move. It seemed like an easy service call.
>
>Any suggestions?
>
>I did already order a replacement keypad.

Make sure none of the mounting screws are touching the PCB, cover the
screws with electrical tape if that is the deal.