Re: Telco Line Fault??

[nick markowitz <nmarkowitz@xxxxxxxxx>]

On Apr 26, 8:32=A0pm, Jim Rojas <jro...@xxxxxxxxxxxx> wrote:
> ABLE1 wrote:
> > "Jim Rojas"<jro...@xxxxxxxxxxxx> =A0wrote in message
> >news:4GpBn.93884$kj3.4119@xxxxxxxxxxxxxxx
> >> ABLE1 wrote:
> >>> Hey to all,
>
> >>> I installed a new Fireworx FX-64RD panel a couple of months ago. =A0A=
lmost
> >>> from day one started to receive sporadic Telco Line Faults. =A0Both L=
ine 1
> >>> and
> >>> Line 2. =A0Little correlation can be determined except it happens 9 t=
imes
> >>> out
> >>> of 10 during the week Monday - Friday and during the day 9am to 5 pm.=
 =A0In
> >>> other words 90% of the time during working hours. =A0(aka when the ph=
one
> >>> are
> >>> likely to be used)
>
> >>> It happens 1 to 3 times in a given day and then skip a day or two.
>
> >>> It was originally connected =A0to their Line 1 and Fax Line, I have m=
oved
> >>> to
> >>> L-1 and L-3 no help. =A0It is now on L-1 and L-2 and am waiting to se=
e how
> >>> it
> >>> goes. =A0Line 1 happens less frequent so I have left it alone.
>
> >>> In calling UTC Tech Support........................... =A0I was told =
that
> >>> the
> >>> threshold voltage is 10vdc.
>
> >>> I have gotten the 10vdc from a couple of different techs so that must=
 be
> >>> the
> >>> number but it seems to be on high side. =A0I remember on a burg panel=
 that
> >>> I
> >>> was having a problem a couple of years ago I was told the threshold w=
as
> >>> 6vdc.
>
> >>> What I am reading at the panel is 6.5 to 7.5vdc when a phone is off h=
ook.
> >>> So if the threshold is 10vdc then the panel is going to go into troub=
le
> >>> after the timeout of 2 minutes which is the maximum.
>
> >>> The lines that I am working with are (what I think is) POTS lines on
> >>> copper.
> >>> However I was told that if there is a digital converter?? it could ca=
use
> >>> some trouble. =A0How do I determine if this is the case???
>
> >>> Has anyone here experienced this?? =A0Especially on this panel??
>
> >>> Any additional thoughts that may help would be appreciated.
>
> >>> TIA
>
> >>> Les
>
> >> Do you have these connected for proper line seizure?
>
> >> Jim Rojas
>
> > Jim,
>
> > Yes, I have RJ31X's on both lines.
>
> > Thanks for thinking on this.
>
> > Les
>
> Check Viking's website. They might have something to help boost the line
> voltage.
>
> Jim Rojas

Improper / dirty grounding can cause line fault problems double check
your grounds.