Re: Telco Line Fault??

[Jim Rojas <jrojas@xxxxxxxxxxxx>]

ABLE1 wrote:
> "Jim Rojas"<jrojas@xxxxxxxxxxxx>  wrote in message
> news:4GpBn.93884$kj3.4119@xxxxxxxxxxxxxxx
>> ABLE1 wrote:
>>> Hey to all,
>>>
>>> I installed a new Fireworx FX-64RD panel a couple of months ago.  Almost
>>> from day one started to receive sporadic Telco Line Faults.  Both Line 1
>>> and
>>> Line 2.  Little correlation can be determined except it happens 9 times
>>> out
>>> of 10 during the week Monday - Friday and during the day 9am to 5 pm.  In
>>> other words 90% of the time during working hours.  (aka when the phone
>>> are
>>> likely to be used)
>>>
>>> It happens 1 to 3 times in a given day and then skip a day or two.
>>>
>>> It was originally connected  to their Line 1 and Fax Line, I have moved
>>> to
>>> L-1 and L-3 no help.  It is now on L-1 and L-2 and am waiting to see how
>>> it
>>> goes.  Line 1 happens less frequent so I have left it alone.
>>>
>>> In calling UTC Tech Support...........................  I was told that
>>> the
>>> threshold voltage is 10vdc.
>>>
>>> I have gotten the 10vdc from a couple of different techs so that must be
>>> the
>>> number but it seems to be on high side.  I remember on a burg panel that
>>> I
>>> was having a problem a couple of years ago I was told the threshold was
>>> 6vdc.
>>>
>>> What I am reading at the panel is 6.5 to 7.5vdc when a phone is off hook.
>>> So if the threshold is 10vdc then the panel is going to go into trouble
>>> after the timeout of 2 minutes which is the maximum.
>>>
>>> The lines that I am working with are (what I think is) POTS lines on
>>> copper.
>>> However I was told that if there is a digital converter?? it could cause
>>> some trouble.  How do I determine if this is the case???
>>>
>>> Has anyone here experienced this??  Especially on this panel??
>>>
>>> Any additional thoughts that may help would be appreciated.
>>>
>>> TIA
>>>
>>> Les
>>>
>>>
>>>
>>
>> Do you have these connected for proper line seizure?
>>
>> Jim Rojas
>
> Jim,
>
> Yes, I have RJ31X's on both lines.
>
> Thanks for thinking on this.
>
> Les
>
>

Check Viking's website. They might have something to help boost the line
voltage.

Jim Rojas