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Re: Telco Line Fault??



"Jim Rojas" <jrojas@xxxxxxxxxxxx> wrote in message
news:4GpBn.93884$kj3.4119@xxxxxxxxxxxxxxx
> ABLE1 wrote:
>> Hey to all,
>>
>> I installed a new Fireworx FX-64RD panel a couple of months ago.  Almost
>> from day one started to receive sporadic Telco Line Faults.  Both Line 1
>> and
>> Line 2.  Little correlation can be determined except it happens 9 times
>> out
>> of 10 during the week Monday - Friday and during the day 9am to 5 pm.  In
>> other words 90% of the time during working hours.  (aka when the phone
>> are
>> likely to be used)
>>
>> It happens 1 to 3 times in a given day and then skip a day or two.
>>
>> It was originally connected  to their Line 1 and Fax Line, I have moved
>> to
>> L-1 and L-3 no help.  It is now on L-1 and L-2 and am waiting to see how
>> it
>> goes.  Line 1 happens less frequent so I have left it alone.
>>
>> In calling UTC Tech Support...........................  I was told that
>> the
>> threshold voltage is 10vdc.
>>
>> I have gotten the 10vdc from a couple of different techs so that must be
>> the
>> number but it seems to be on high side.  I remember on a burg panel that
>> I
>> was having a problem a couple of years ago I was told the threshold was
>> 6vdc.
>>
>> What I am reading at the panel is 6.5 to 7.5vdc when a phone is off hook.
>> So if the threshold is 10vdc then the panel is going to go into trouble
>> after the timeout of 2 minutes which is the maximum.
>>
>> The lines that I am working with are (what I think is) POTS lines on
>> copper.
>> However I was told that if there is a digital converter?? it could cause
>> some trouble.  How do I determine if this is the case???
>>
>> Has anyone here experienced this??  Especially on this panel??
>>
>> Any additional thoughts that may help would be appreciated.
>>
>> TIA
>>
>> Les
>>
>>
>>
>
> Do you have these connected for proper line seizure?
>
> Jim Rojas

Jim,

Yes, I have RJ31X's on both lines.

Thanks for thinking on this.

Les




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