Re: BRINKS HOME SECURITY MAY HAVE DIRECT TIES WITH MADOFF

[mleuck <m.leuck@xxxxxxxxx>]

On Jul 5, 3:34=A0pm, tourman <robercampb...@xxxxxxxxx> wrote:
> On Jul 5, 3:13=A0pm, "Crash Gordon" <webmas...@xxxxxxxxxxxxxxxxxxxxx>
> wrote:
>
>
>
> > Then how do you deal with; "I set my alarm off accidently, why didn't y=
ou
> > call, my alarm's not working...I want to cancel service"
> > Its much better to just train the client correctly to call or wait for =
the
> > call.
> > To add another 30 seconds to the 30 second entry delay seems really rea=
llly
> > dumb.
>
> > --
> > **Crash Gordon**
>
> > "mleuck" <m.le...@xxxxxxxxx> wrote in message
>
> >news:b45a0efd-de40-4de1-91dd-050cb92c5d7b@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx=
.
>
> > > On Jul 1, 5:52 am, Jim Rojas <jro...@xxxxxxxxxxxx> wrote:
> > >> mleuck wrote:
> > >> > Besides if you are a security company protection houses from burgl=
ars
> > >> > how else are you going to advertise? "Brinks Security.....it's a
> > >> > keypad......and.......a keypad.."
>
> > >> I have done many ADT takeovers over the years. I noticed a trend tha=
t
> > >> every zone was programmed as entry/exit, and a 30 second dialer dela=
y in
> > >> place...what the hell is up with that?
>
> > >> Jim Rojas
>
> > > I can't explain the "every zone" part but the 30 second dialer delay
> > > cuts down on a ton of false alarms, you can't install (legally) a
> > > panel without it in Texas.
>
> RHC: Crash, I don't disagree with you. However, it does make more
> sense when you remember how poorly most alarm users remember their
> initial training. Hell, after two years or so, a great many of my
> customers seem to barely be able to remember how to use it, let alone
> remember such esoteric features as cancel codes. I drill it into them,
> and explain in detail how this can prevent a false alarm fee, but they
> still call thinking their alarm doesn't work. And when they call with
> a question, most don't have a clue even what make of panel they have
> in service.
>
> You can train till your blue in the face but a lot of people just
> don't get it.

First thing they always lose is the user manual