Re: Open Letter to Brinks over Tech-Man

[SmallOne <smallone@xxxxxxxxxxxxx>]

Many dealers out there will second your feelings Nick

KK




On Thu, 11 Oct 2007 12:27:40 GMT, "Nick Markowitz Jr."
<nick-markowitz@xxxxxxxxxxx> wrote:

>To the Board of Directors of Brinks Security.
>
>While you play your litigation claims against Mr. Rojas realize you are
>deliberately interfering with hundreds of small Alarm Installing and Service
>companies like myself who use the Tech-Man service on an almost daily basis
>to retrieve programming and wiring sheets etc so that we can service our
>customer bases . The vast majority of us do not have any thing to do with
>your client base or your equiptment nor do we care to .We are Commercial and
>Industrial Dealers who do not dabble in the Residential market let alone use
>low end residential security equiptment .Jims site carries way more than
>Brinks information on it .
>I would appreciate your knocking off this whole campaign of yours to
>interfere with a legitimate web site which offers technical assistance to
>way more than just individuals who might be interested in hacking one of
>your systems.
>I am having a hard enough time running my business going thru Colon Cancer
>at Stage 4 and when I tried to retrieve information for another alarm dealer
>who I provide consultation services to , who was stuck in the field out of
>state with out a computer connection I could not get the gentleman the
>information he needed.to reprogram a  Napco panel for one of his customers.
>He will now have to take another trip all the way out there
>because you decided to play games.
>I do not know why you are so worried about losing a couple of customers
>every company gains and loses customers daily  it is part of the game. As
>many panels that are sitting out there from all the other alarm companies
>I do not see them having a hissy fit over losing a couple of customers. If
>you perceive you are losing that many customers that it is hurting your
>bottom line then maybe you need to take a look at how you are treating your
>customers before attacking a man trying to help his fellow alarm dealers.
>
>Nick Markowitz Jr.
>Markowitz Electric Protection.
>