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Re: Break in charge?
Roland Moore wrote:
> You are correct about the typical chain of events for service calls. However
> this particular customer lets the manager or assistant authorize service
> calls. The point I was making is more about their behavior. Although they
> were busy, in the end these guys seemed to be acting more like we caught one
> of them instead of a bad guy.
what do you care. as long as they pay the bill, all you have to do is
make sure the alarm works. you want a friend email rlb.
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