Re: Acceptable time from walk-thru to quotation delivery

["Roland Moore" <roland@xxxxxxxxxxxx>]

> Level 7- Recognising when the term Horses for Courses applies.

I was not familiar with that idiom.
What do you find unsuitable?

"Doug" <not@xxxxxxxx> wrote in message
news:uMmGh.3006$zJ1.654@xxxxxxxxxxxxxxx
>
> Level 7- Recognising when the term Horses for Courses applies.
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> Doug
> --
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> "Roland Moore" <roland@xxxxxxxxxxxx> wrote in message
> news:45e9ea69$0$4897$4c368faf@xxxxxxxxxxxxxxxxx
>> You might THINK you're saving a customer money by selling in the lower
>> end
>> of the market offering, but I bet in many cases you might not be. Here is
>> one example of mom and pop I had recently. If you sell him a 4, or 6, or
>> 8
>> channel DVR did you do that because it looked like he could fit that many
>> cameras in the square footage available? I bet the mom and pop has
>> concerns about the register, the front door, and the back door no matter
>> the square footage. But did you ask what types of losses mom and pop had
>> in the past year? Maybe a DVR box is right for them and maybe not. I did
>> asked that question about loses recently and had the owner explain to me
>> about the gun battle he had with the Mexican Mafia at his store that left
>> him hospitalized for 2 full years, in addition to leaving 5 other
>> employees with bullet wounds. Could he get the facial details of the
>> people that shot him off that Speco system you just sold him, or the
>> Geovision you built yourself? Perhaps, if that Everfocus DVR didn't end
>> up
>> in pieces on the floor under the boots of the thug that just shot your
>> customer. Or if the ouside camera was stolen off the wall a month ago and
>> no one noticed it yet. What if he felt better about being able to check
>> in
>> via the net and see, talk and listen to what is happening and not worry
>> about the video archive element because you backed it up real time off
>> site (at your office, or his home, or where ever he wants from a
>> different
>> stream from the same encoder?) What if liked the idea of using that same
>> "video" system to remotely lock or unlock the office door? So what did
>> you
>> sell him too much of and not enough of? A DVR box frozen in time hardware
>> wise, with limited software or firmware upgrading available. Or did you
>> sell him something that he can use now and add to or change later, as his
>> business changes and the threats he faces change. Did you sell him
>> something that "can work" on a network or something designed as part of a
>> networked solution? Or will you go back in a few years when the hard
>> drive
>> or CPU fan fails in the DVR box and sell him another box and start to
>> whole sorry trunk slammer cycle all over again? Wouldn't it be better to
>> at least offer a solution that can run on a computer he owns already, and
>> that will already be part of an upgrade cycle, so that he won't have to
>> pay for twice for the same gear he uses for the same single application?
>> I
>> compete with low end gear routinely. I believe for the same budget dollar
>> what I offer might weigh less in terms of pounds of hardware, but with my
>> solution I give the customer better features as well as a better future
>> of
>> features. It is not the hardware price but the location of what level
>> product you offer and what YOU have done with YOURSELF as a professional
>> to understand and offer that level of product delivery. Where are you on
>> the level (below) as far as what you offer and what your ability to
>> install and service it in any size environment?
>> If  CCTV is:
>> Level 1 VCR with MUX
>> Level 2 DVR with hardware MUX (limited metadata integration) [DM and GE
>> box]
>> Level 3 DVR with software MUX (metadata integration) [AD, Bosch V8,
>> Integral, I3]
>> Level 4 Encoders, IP cameras with NVR (interactive metadata integration)
>> [Broadware, Genetec]
>> Level 5 Edge encoders NVR Server analytics (complete metadata
>> integration)
>> [AD/Mate, Verint, IndigoVision]
>> Level 6 Edge encoders, edge recording, edge analytics (OS independent
>> complete metadata integration) [BVIP]
>>
>> What efforts have you made to get yourself to a higher level of product
>> offering? Or do you buy your own BS when you sell the junk at the low end
>> of the market? You don't have to sell a $6000 NVR to offer a big feature
>> set. In most cases a true COTS NVR doesn't do anything but run as a
>> service on the server and just record. It is the workstation software
>> that
>> connects to the NVR that has the features. There is lower priced gear in
>> the encoder/with software world that still does a lot more than most any
>> DVR box. Think of how fast the technology is changing nearly everywhere.
>> Having CCTV professionals get up to speed on new product delivery is the
>> best way to stop the whoring of the CCTV world like the burglar alarm
>> world was and is.
>>
>>
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