Re: Major shortcoming in Paradox new panel lineup

["Roland More" <NoSpamroland@xxxxxxxxxxxx>]

I thought that was part of CP-01 that the system had to be able to disarm
with code only when in alarm. At least that is what DSC said.

"Tower Security" <regsiemens@xxxxxxxxxxx> wrote in message
news:1183662659.480635.108330@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>I just received a return phone call from the senior Paradox tech and
> they confirmed that they have received similar feedback from many
> dealers and the addition of simple 4-digit code arming and disarming
> is on their list of "future enhancements" but it will not happen in
> the short-term (not even the next release) and there is no possibility
> of the 1759 and 1738 remaining in production until that change.
>
> This same senior tech also added that while arming or disarming
> requires an additional key i.e. Arm 1234 or Off 1234, the system can
> be configured such that disarming during an entry delay warning can be
> accomplished by simply entering the code.  This might address the most
> urgent customer service implications in that you won't be dealing with
> the panic striken casual user that can't figure out how to disarm
> things.  Despite this consolation, the inability to arm with a simple
> code entry will result in a lot of casual users being unable to
> reliably arm the system.
>
> With nearly 20 years of installed hardware out there that operates
> simply and easily by entering a code, installing something that goes
> against that standard is not something that we will enter into without
> evaluating the consequences.  So it appears that our decision will
> have to be to go with DSC in the interim.
>
> BTW what makes matters worse...why go against the unintuitive standard
> (used by Ademco, etc.) of entering the code followed by the desired
> action i.e. 1234 On or 1234 Off?  Instead they've got it configured so
> that the command precedes the code i.e. Arm 1234 or Off 1234.
>
> Reg Siemens
> Tower Security Systems Inc.
>