Re: Major shortcoming in Paradox new panel lineup

[tourman <robercampbell@xxxxxxxxx>]

Jeez, I got that from the local Burtek manager here and he was adamant
that this was the case. I hope that is the case Reg, but I'm gonna
have to do some more digging. Apparently there is only one guy who is
doing all the training on these panels and he's spread pretty thin
across the country. It's possible that they aren't clear at tech
support themselves, but this question is so important to me that I
will have to find out absolutely for sure.....

RHC

 > Ok, an update to my last post. Spoke to Burtek/ADI (now one and the
> > same) and it seems the "stay D" feature is an option only on the new
> > line of panels, which means if you do NOT enable it, the new line of
> > panels works as before, and the customer can simply arm and disarm
> > with the code in the regular manner.
>
> Are you sure about this Robert?  I was transferred to someone at
> Paradox that was described as a "senior tech support representative"
> and he said there was no way to provide simple arming and disarming
> with the code alone on the new SP-5000 and SP-6000.  The Winnipeg
> Burtek/ADI counter staff were told the same thing when they spoke with
> Paradox tech support.
>
> Reg