Re: the police was dispatched to ... the wrong house

["Robert L Bass" <RobertLBass@xxxxxxxxxxx>]

>> Let me try it again with emphasis:  *If* the
>> panel has been relocated, *then* the worst
>> thing the CS can do is send the police to the
>> old address.
>
> It's the only thing they can do other than nothing...

Uh, no.  It is not.  They could try actually capturing
and ptocessing Caller ID.  They could offer daily
tests and o/c reports like we have been discussing.
T^hey could take the trouble to check when a test
signal has the wrong Caller ID so that people like
the OP don't have to pay fines due to alarm company
stupidity.

Of course, all of the above would require caring
about things like service and quality.  Since Leuck
works for a firm where those are foreign words, I
can understand why he thinks there's nothing more
to be done.

> Yes because last I checked Caller ID did not also
> transmit addresses and therefore they would now
> know the panel was no longer at 499 Casino Ave.

If the Caller ID showed a different prefix, they would
know right away that the call was coming from
Garwood -- not Cranford.  Of course, this is all
tangential since the real issue here is that some
paid installer jiminexed up the programming on
another panel, causing the OP to have to deal with
false alarms that weren't even coming from his home.

Rocket science at its best.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
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