Re: the police was dispatched to ... the wrong house

["Robert L Bass" <RobertLBass@xxxxxxxxxxx>]

> You keep responding so I know you are out there.

I've been accused of being "out there," yes.

> I asked you to explain a comment you made and
> so far you have avoided doing do.

There's a difference between avoiding and not
bothering.

> In case you missed it I said:
> "Please explain this to me.

I thought it was obvious enough.

>> Some people move alarm panels without
>> telling the central station
>
> If they do, the worst thing the CS can do is
> send the cops to the old address.  I realize
> this is confusing to you but try real hard and
> perhaps it will become clear (or at least not
> entirely blurry) to you."

Let me try it again with emphgasis:  *If* the
panel has been rel;ocated, *then* the worst
thing the CS can do is send the police to the
old address.

> The only thing I can think of is that you
> misunderstood the conversation.

I understood the conversation.  The point is,
if the panel is no longer at 499 Casino Ave,
in Cranford but now resides at 91 Pine Ave
in Garwood, the worst thing the central station
can do is send the cops to Casino Ave.

Do you disagree?

BTW, if the CS and the installer were doing
things right such a situation would be less likely
to go undetected.  By "doing it right" I mean
using daily test signals and capturing Caller ID.
Although even that is not 100% foolproof, it
can signal a problem in most cases before it
leads to a disaster because someone would
have been alerted that signals from the account
had wrong ICLID data.  This should normally
lead to an investigation by the CS or the installing
company to determine what has changed.

Even the small central station I built did this.  We
used daily auto-test on all residential accounts.
All commercial accounts also sent opening and
closing signals.  Every signal received was checked
for the proper Caller ID.  In those days not every
signal came in with Caller ID but those which did
were logged and compared with the prior call from
that account.  If anything changed, a "service
report" was generated and we would call to ask
if the customer had changed phone numbers.

Sometimes we'd discover that the home or building
had been sold.  We'd offer to sign up the new
owners.  If they didn't want service we'd program
out the monitoring and leave the system as a local
alarm.

Other times the client had simply changed phone
service but once in a while we'd get someone who
had moved and taken their panel with them.  Such
moves of professionally installed systems were
rare but they did happen.  The important thing is
to provide a means to detect this and then deal with
it.

--

Regards,
Robert L Bass

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Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
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