Re: I give up

["alarman" <alarman2000@xxxxxxxxx>]

Heh, you're probably right. Good riddance.
js

"Russell Brill" <russwbrill@xxxxxxxxxxxxx> wrote in message
news:U82Rg.15185$bM.12207@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>
> "alarman" <alarman2000@xxxxxxxxx> wrote in message
> news:SX1Rg.106$rS.96@xxxxxxxxxxxxx
>> This is a Moose panel I installed in 1989. No TLM. (Shut it, Mark)
>>
>> With the new systems, the TLM goes off all right, but my customers always
>> seem to see it as an alarm system fault.
>
> Jack, this is selective reasoning by an ASSHOLE that wants cheap phone
> service... And is probably thinking about $9 a month alarm monitoring
> next...
>
>
> I actually have to explain to them
>> that the alarm keypad is REPORTING trouble with the phone line. And for
>> some unfathomable reason, the customer almost always believes the
>> bullshit the phone techno-idiot tells them. As in my original post, the
>> panel has worked flawlessly since it was installed. Suddenly, it misses a
>> timer, and I call. And the customer tells me there is a problem with the
>> way the alarm is connected to the phone line, cuzz the fucking moron that
>> flunked out of toll booth school told them so.
>> js
>>
>> "Russell Brill" <russwbrill@xxxxxxxxxxxxx> wrote in message
>> news:jL1Rg.1226$o71.49@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>>>
>>> "alarman" <alarman2000@xxxxxxxxx> wrote in message
>>> news:FpJQg.75$rS.52@xxxxxxxxxxxxx
>>>> One of my accounts suddenly misses a daily timer. I call the customer;
>>>> "Oh, we had digital telephone service installed. And, oh, by the way,
>>>> the "technician" said "the alarm wasn't hooked up right."
>>>>
>>>> Sooooo, your alarm system has sent signals daily since 1989, and
>>>> now.....what...the $8.50/hour phone "technician" comes to your house
>>>> and...NOW the alarm isn't "hooked up rught?????"
>>>>
>>>> Fast forward to service call: I go to the MPOE, yup. The "technician"
>>>> has been there all right. He just cut the wiring that used to go to the
>>>> protector terminals. But where is the cable company's SNI?  Walk around
>>>> the house a couple of times...it's not there. Oh, ok. So it's NOT
>>>> digital telephone service, it's VoIP. Yup. There's the modem right next
>>>> to the computer, plugged into the phone jack. Sorry Mrs. customer, your
>>>> Time Warner digital phone service is crap, and will not support your
>>>> alarm system.
>>>>
>>>> Customer says I should maybe keep people advised of this.
>>>>
>>>> If only there were some way to publicize the wonders of VoIP...perhaps
>>>> a...NEWSLETTER...like the one I just sent out to them in June. With the
>>>> article on VoIP. Right there on the front page. In English. Small
>>>> words. Big type.
>>>>
>>>> Kind of a rehash of the article I wrote and published last year in
>>>> another newsletter.
>>>>
>>>> Similar to the one on my website.
>>>>
>>>> <Sigh.>
>>>> --
>>>> js
>>>>
>>>> - Light travels faster than sound.  That is why some people appear
>>>> bright
>>>> until you hear them speak.
>>> Jack,
>>>
>>> This is what I've done to combat the customer that always trying to fix
>>> what aint broken... I've always used the TLM to detect phone line
>>> tampering... A Line Fault won't sound the siren, but it will activate
>>> the keypad sounder and visual trouble indicator. Within one to three
>>> minutes (depending on the panel) of a customer disconnecting the RJ cord
>>> from the Jack, or some yahoo cable guy disconnecting the Telco service
>>> at the Demark, the customer is going to realize things aint what they
>>> used to be with their system, the annoying trouble condition will see to
>>> that :-))
>>>
>>> What's really cool about the above situation, the Broadband Asshole
>>> never gets out of the house without the light bulb above the customer's
>>> head (I wonder if the Cable guy F----d up my alarm) turning on....
>>>
>>
>>
>
>