I give up

["alarman" <alarman2000@xxxxxxxxx>]

One of my accounts suddenly misses a daily timer. I call the customer; "Oh,
we had digital telephone service installed. And, oh, by the way, the
"technician" said "the alarm wasn't hooked up right."

Sooooo, your alarm system has sent signals daily since 1989, and
now.....what...the $8.50/hour phone "technician" comes to your house
and...NOW the alarm isn't "hooked up rught?????"

Fast forward to service call: I go to the MPOE, yup. The "technician" has
been there all right. He just cut the wiring that used to go to the
protector terminals. But where is the cable company's SNI?  Walk around the
house a couple of times...it's not there. Oh, ok. So it's NOT digital
telephone service, it's VoIP. Yup. There's the modem right next to the
computer, plugged into the phone jack. Sorry Mrs. customer, your Time Warner
digital phone service is crap, and will not support your alarm system.

Customer says I should maybe keep people advised of this.

If only there were some way to publicize the wonders of VoIP...perhaps
a...NEWSLETTER...like the one I just sent out to them in June. With the
article on VoIP. Right there on the front page. In English. Small words. Big
type.

Kind of a rehash of the article I wrote and published last year in another
newsletter.

Similar to the one on my website.

<Sigh.>
--
js

- Light travels faster than sound.  That is why some people appear bright
until you hear them speak.