Re: 5010 and 5280tc problem

[Crash Gordon® <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

The elevator?




"mail" <Not@xxxxxxxxx> wrote in message =
news:HWJve.124206$VH2.15400@xxxxxxxxxxxxxxxxxxxxxxxxxx
| I just set up a entire new one at home and downloaded the program, =
going to=20
| put it on my
| line at home and see what happens, if it works good here I will take =
it and=20
| install it.
|=20
| As for anything else on the line, nothing except the elevator, will =
take=20
| advice and change
| the line out to the fax line and see what happens.
|=20
| Thanks
|=20
| TJ
|=20
| "petem" <petem001@xxxxxxxxx> wrote in message=20
| news:tPIve.19986$Yu4.307633@xxxxxxxxxxxxxxxxxxxxxxx
| > this really sound like a line problem..do you have ANY device on =
this line=20
| > that is connected between the demarc and the escort module?
| >
| > did you tried to put it on another line?
| >
| > i would test it at home with the same phone on wich it didnt worked =
(like=20
| > your cell) to confirm if its the line at fault...
| >
| >
| > "mail" <Not@xxxxxxxxx> a =E9crit dans le message de news:=20
| > rGqve.186736$w15.62645@xxxxxxxxxxxxxxxxxxxxxxxxxx
| >> Nope, not from outside, only from inside the house
| >>
| >>
| >>
| >> "Crash Gordon=AE" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in =
message=20
| >> news:Emkve.32$5J6.10713@xxxxxxxxxxxxxxxxxx
| >> Can you access it with your phone?...not the client's.
| >> Any features on his phone service require the 3?
| >>
| >>
| >>
| >> "mail" <Not@xxxxxxxxx> wrote in message=20
| >> news:lFuue.108422$VH2.12159@xxxxxxxxxxxxxxxxxxxxxxxxxx
| >> | I am trying to figure out a problem that won't go away.
| >> |
| >> | Setup.
| >> |
| >> | DSC 5010 Latest version
| >> | DSC 5280TC V 3.02
| >> | DSC EM500 Thermostats (2)
| >> | Several x10 controls to control lights
| >> |
| >> | The 5280tc is used by a european customer to check on his home =
here.
| >> |
| >> | The problem is the numeral 3 willl not work on this system at =
all.
| >> |
| >> | Tech support has been contacted, they said defective 5280tc. =
Replaced=20
| >> it
| >> | twice.
| >> |
| >> | Reprogrammed it from default several times and downloaded it from =
blank=20
| >> and
| >> | setup templates. From inside the residence it will answer the =
access=20
| >> and it
| >> | recognizes
| >> | the 3. But from a outside line, hard phone or cell and we have =
tried=20
| >> many,
| >> | we can
| >> | not get it to recognized the 3. Every number works but the 3.
| >> |
| >> | Any suggestions as this is hardcoded and cannot be changed to a=20
| >> different
| >> | number
| >> | to control the thermostats.
| >> |
| >> | TJ
| >> |
| >> |
| >> |
| >>
| >
| >=20
|=20
|