Re: 5010 and 5280tc problem

["mail" <Not@xxxxxxxxx>]

I just set up a entire new one at home and downloaded the program, going to
put it on my
line at home and see what happens, if it works good here I will take it and
install it.

As for anything else on the line, nothing except the elevator, will take
advice and change
the line out to the fax line and see what happens.

Thanks

TJ

"petem" <petem001@xxxxxxxxx> wrote in message
news:tPIve.19986$Yu4.307633@xxxxxxxxxxxxxxxxxxxxxxx
> this really sound like a line problem..do you have ANY device on this line
> that is connected between the demarc and the escort module?
>
> did you tried to put it on another line?
>
> i would test it at home with the same phone on wich it didnt worked (like
> your cell) to confirm if its the line at fault...
>
>
> "mail" <Not@xxxxxxxxx> a écrit dans le message de news:
> rGqve.186736$w15.62645@xxxxxxxxxxxxxxxxxxxxxxxxxx
>> Nope, not from outside, only from inside the house
>>
>>
>>
>> "Crash Gordon®" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:Emkve.32$5J6.10713@xxxxxxxxxxxxxxxxxx
>> Can you access it with your phone?...not the client's.
>> Any features on his phone service require the 3?
>>
>>
>>
>> "mail" <Not@xxxxxxxxx> wrote in message
>> news:lFuue.108422$VH2.12159@xxxxxxxxxxxxxxxxxxxxxxxxxx
>> | I am trying to figure out a problem that won't go away.
>> |
>> | Setup.
>> |
>> | DSC 5010 Latest version
>> | DSC 5280TC V 3.02
>> | DSC EM500 Thermostats (2)
>> | Several x10 controls to control lights
>> |
>> | The 5280tc is used by a european customer to check on his home here.
>> |
>> | The problem is the numeral 3 willl not work on this system at all.
>> |
>> | Tech support has been contacted, they said defective 5280tc. Replaced
>> it
>> | twice.
>> |
>> | Reprogrammed it from default several times and downloaded it from blank
>> and
>> | setup templates. From inside the residence it will answer the access
>> and it
>> | recognizes
>> | the 3. But from a outside line, hard phone or cell and we have tried
>> many,
>> | we can
>> | not get it to recognized the 3. Every number works but the 3.
>> |
>> | Any suggestions as this is hardcoded and cannot be changed to a
>> different
>> | number
>> | to control the thermostats.
>> |
>> | TJ
>> |
>> |
>> |
>>
>
>