Re: 5010 and 5280tc problem

[Crash Gordon® <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

hmmmm my cellphone has trouble with it's OWN tones being recognized to =
access vm...you know that echo.

this probs interesting.

but you're also saying that you cannot access it from here in the states =
with a regular phone...i would think that points back to the board or =
line noise locally.


"mail" <Not@xxxxxxxxx> wrote in message =
news:iHqve.118693$VH2.103687@xxxxxxxxxxxxxxxxxxxxxxxxxx
| Yers, he even bought a american cell to take with him and still doesnt =
work.
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| "Crash Gordon=AE" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message=20
| news:4Tkve.33$5J6.11473@xxxxxxxxxxxxxxxxxx
| by "european" do you mean he's trying to access his alarm panel here =
in the=20
| states from overseas?
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| "Crash Gordon=AE" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message=20
| news:Emkve.32$5J6.10713@xxxxxxxxxxxxxxxxxx
| Can you access it with your phone?...not the client's.
| Any features on his phone service require the 3?
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| "mail" <Not@xxxxxxxxx> wrote in message=20
| news:lFuue.108422$VH2.12159@xxxxxxxxxxxxxxxxxxxxxxxxxx
| | I am trying to figure out a problem that won't go away.
| |
| | Setup.
| |
| | DSC 5010 Latest version
| | DSC 5280TC V 3.02
| | DSC EM500 Thermostats (2)
| | Several x10 controls to control lights
| |
| | The 5280tc is used by a european customer to check on his home here.
| |
| | The problem is the numeral 3 willl not work on this system at all.
| |
| | Tech support has been contacted, they said defective 5280tc. =
Replaced it
| | twice.
| |
| | Reprogrammed it from default several times and downloaded it from =
blank=20
| and
| | setup templates. From inside the residence it will answer the access =
and=20
| it
| | recognizes
| | the 3. But from a outside line, hard phone or cell and we have tried =
many,
| | we can
| | not get it to recognized the 3. Every number works but the 3.
| |
| | Any suggestions as this is hardcoded and cannot be changed to a =
different
| | number
| | to control the thermostats.
| |
| | TJ
| |
| |
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