Re: 5010 and 5280tc problem

["mail" <Not@xxxxxxxxx>]

I can get it to work on about 3 out of ten phones from an outside line. I
have considered putting some kind
of line filter in place but to the ear I can't hear any noise on the line.
My next step is to take a techtronix scope
and look at the amount of white noise on the line. I have changed the board
out twice to new boards and
even reprogramed then manually so as not to download any previous problems
back into them. I have even
measured the volatge across the line. It is 52v dc normal, 6v dc off hook
and ring is 98 volts ac. And again
I cant hear any noise on the line, not to say my hearing is any good these
days either. I hae used a probe
to listen to the line and don't detect any ac hum on the line. Like I say, I
am at wits end with this problem.

Thanks for all the advice and I am conisering  it all.

TJ


"Crash Gordon®" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:ltzve.12$1S6.3549@xxxxxxxxxxxxxxxxxx
hmmmm my cellphone has trouble with it's OWN tones being recognized to
access vm...you know that echo.

this probs interesting.

but you're also saying that you cannot access it from here in the states
with a regular phone...i would think that points back to the board or line
noise locally.


"mail" <Not@xxxxxxxxx> wrote in message
news:iHqve.118693$VH2.103687@xxxxxxxxxxxxxxxxxxxxxxxxxx
| Yers, he even bought a american cell to take with him and still doesnt
work.
|
|
|
|
| "Crash Gordon®" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
| news:4Tkve.33$5J6.11473@xxxxxxxxxxxxxxxxxx
| by "european" do you mean he's trying to access his alarm panel here in
the
| states from overseas?
|
|
| "Crash Gordon®" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
| news:Emkve.32$5J6.10713@xxxxxxxxxxxxxxxxxx
| Can you access it with your phone?...not the client's.
| Any features on his phone service require the 3?
|
|
|
| "mail" <Not@xxxxxxxxx> wrote in message
| news:lFuue.108422$VH2.12159@xxxxxxxxxxxxxxxxxxxxxxxxxx
| | I am trying to figure out a problem that won't go away.
| |
| | Setup.
| |
| | DSC 5010 Latest version
| | DSC 5280TC V 3.02
| | DSC EM500 Thermostats (2)
| | Several x10 controls to control lights
| |
| | The 5280tc is used by a european customer to check on his home here.
| |
| | The problem is the numeral 3 willl not work on this system at all.
| |
| | Tech support has been contacted, they said defective 5280tc. Replaced it
| | twice.
| |
| | Reprogrammed it from default several times and downloaded it from blank
| and
| | setup templates. From inside the residence it will answer the access and
| it
| | recognizes
| | the 3. But from a outside line, hard phone or cell and we have tried
many,
| | we can
| | not get it to recognized the 3. Every number works but the 3.
| |
| | Any suggestions as this is hardcoded and cannot be changed to a
different
| | number
| | to control the thermostats.
| |
| | TJ
| |
| |
| |
|
|