Re: Monitronics monitoring assigned to Apex

["James" <trishnjames@xxxxxxxxxxx>]

Thanks for the reply Norm,  I never thought of it like that.  It is a slimey
way to take over accounts from other companies.  I will contact our state
division tomorrow.

James


"Norm Mugford" <1alarm@xxxxxxxxxxxxx> wrote in message
news:515Fe.28498$xn.5029@xxxxxxxxxxxxxxxxxxxxxxxxx
> James......ADT did the same thing in this area a couple of years ago.
> When the client calls, they try to get them to switch monitoring.
> That in itself could violate your contract and cause harm to the
> end user. Should be reported to the State agency that governs
> alarms, etc.
>
> Norm Mugford
>
>
> "James" <trishnjames@xxxxxxxxxxx> wrote in message
> news:iMGdndpsi94Ksn7fRVn-1w@xxxxxxxxxxxxxx
> > One of my customers called me all upset last week.  He said he recieved
a
> > letter from Apex letting him know his account will no longer be handled
by
> > Monitronix. He wanted to know when I sold out too them.  The strange
thing
> > is Monitronix nor Apex put the system in or currently monitor it.  I
went
> > out to my customers location and verrified it still reports to me. I am
> not
> > sure what they are up to :(
> >
> > James
> >
> > "Mark Leuck" <m..leuck@xxxxxxxxxxx> wrote in message
> > news:SOadndSdq_lrvn7fRVn-gA@xxxxxxxxxxxxxx
> > >
> > > "Bossman" <securitydealer@xxxxxxxxxxx> wrote in message
> > > news:1122178298.988360.150890@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> > > >
> > > >
> > > > DK1000 wrote:
> > > > > Just got a letter that Monitronics will no longer monitor my Apex
> > > installed
> > > > > security system, it's now assigned to Apex:
> > > > >
> > > > > "Effective July 23, 2005, Monitronics International, Inc. has
> assigned
> > > your
> > > > > Alarm Monitoring Agreement to the Apex Alarm, LLC. Apex Alarm, LLC
> is
> > > now
> > > > > responsible for providing you with alarm system monitoring and any
> > other
> > > > > services under the Agreement. Monitronics is no longer party to
your
> > > Alarm
> > > > > Monitoring Agreement. Apex Alarm, LLC, will now be responsible for
> > your
> > > > > monitoring services, and future payments should be made to them."
> > > > >
> > > > > Is this good or bad in your opinion? If bad, any way to break my
> > > contract?
> > > > > Nothing in the letter what to do if I disagree with this change.
> > Thanks
> > > in
> > > > > advance.
> > > >
> > > > While I don't know your particular situation, I do know that this
type
> > > > of letter is normally reserved for those cases where a customer
> > > > defaults on their payments within the first year of the contract.
Were
> > > > you late with your payments? The monitoring service will not change
> one
> > > > bit unless Apex chooses to terminate your contract. Most likely,
Apex
> > > > uses Monitronics for their contract monitoring. You will simply
> receive
> > > > your bill from Apex instead of Monitronics, and must deal with Apex
> for
> > > > warranty work and technical assistance. If you did default on any of
> > > > your payments, you probably cost Apex several hundred, if not over a
> > > > thousand, dollars in contractual obligations to Monitronics. The
> > > > anti-contract commentaries that preceded this reply not
withstanding,
> > > > if you received a free, or nearly free, alarm system in exchange for
a
> > > > longer term agreement, then you should live up to that agreement and
> > > > make your payments.
> > > >
> > > > Bossman
> > >
> > > My guess is for whatever reason Monitronics refused to buy the account
> > which
> > > could be for any number of reasons besides non-payment, you are quite
> > > correct his monitoring won't change but who bills him will
> > > >
> > >
> > >
> >
> >
>
>