Re: Monitronics monitoring assigned to Apex

["James" <trishnjames@xxxxxxxxxxx>]

One of my customers called me all upset last week.  He said he recieved a
letter from Apex letting him know his account will no longer be handled by
Monitronix. He wanted to know when I sold out too them.  The strange thing
is Monitronix nor Apex put the system in or currently monitor it.  I went
out to my customers location and verrified it still reports to me. I am not
sure what they are up to :(

James

"Mark Leuck" <m..leuck@xxxxxxxxxxx> wrote in message
news:SOadndSdq_lrvn7fRVn-gA@xxxxxxxxxxxxxx
>
> "Bossman" <securitydealer@xxxxxxxxxxx> wrote in message
> news:1122178298.988360.150890@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> >
> >
> > DK1000 wrote:
> > > Just got a letter that Monitronics will no longer monitor my Apex
> installed
> > > security system, it's now assigned to Apex:
> > >
> > > "Effective July 23, 2005, Monitronics International, Inc. has assigned
> your
> > > Alarm Monitoring Agreement to the Apex Alarm, LLC. Apex Alarm, LLC is
> now
> > > responsible for providing you with alarm system monitoring and any
other
> > > services under the Agreement. Monitronics is no longer party to your
> Alarm
> > > Monitoring Agreement. Apex Alarm, LLC, will now be responsible for
your
> > > monitoring services, and future payments should be made to them."
> > >
> > > Is this good or bad in your opinion? If bad, any way to break my
> contract?
> > > Nothing in the letter what to do if I disagree with this change.
Thanks
> in
> > > advance.
> >
> > While I don't know your particular situation, I do know that this type
> > of letter is normally reserved for those cases where a customer
> > defaults on their payments within the first year of the contract. Were
> > you late with your payments? The monitoring service will not change one
> > bit unless Apex chooses to terminate your contract. Most likely, Apex
> > uses Monitronics for their contract monitoring. You will simply receive
> > your bill from Apex instead of Monitronics, and must deal with Apex for
> > warranty work and technical assistance. If you did default on any of
> > your payments, you probably cost Apex several hundred, if not over a
> > thousand, dollars in contractual obligations to Monitronics. The
> > anti-contract commentaries that preceded this reply not withstanding,
> > if you received a free, or nearly free, alarm system in exchange for a
> > longer term agreement, then you should live up to that agreement and
> > make your payments.
> >
> > Bossman
>
> My guess is for whatever reason Monitronics refused to buy the account
which
> could be for any number of reasons besides non-payment, you are quite
> correct his monitoring won't change but who bills him will
> >
>
>