Re: IPOD - warning

[Ben McCormack <ben@xxxxxxxxxxxxxxxxxxx>]

John

Sorry to hear about that.

You may went to pass this story onto somehwere like=20
http://www.macrumors.com/ the
forums there are very good and someone=20
may have an idea of how to deal with Apple.

ben


On 23 Dec 2004, at 23:45, John Nye wrote:

>
>  Just a word of warning to anyone thinking of buying an ipod.
>
>  One of my lads bought one less than 3 months ago. Ok he's maybe
not=20
> the
> most
>  gentle/careful of souls (he's a typical youngster after all and it
is=20
> a
>  market that the ipod is after), but it started misbehaving so it
went=20
> back
>  to Apple under warranty.
>
>  It's been treated no better/worse than the various CD players,
mini=20
> disk
>  players, MP3 players he has had in the past but Apple have refused to
> repair
>  under warranty as it has scratches on the front and a slight dent
in=20
> the
>  back of the case (what else would they expect as it spends most of=20
> its life
>  in a pocket).
>
>  Currently in protracted negotiations with Apple to see if they will
>  repair/replace but not looking good. Their very helpful advice has=20
> been
> that
>  the damage has resulted from 'Accident, Abuse, Misuse, or=20
> Misapplication' -
>  how's that for a catchall to get out of virtually any claim!
>
>  They did say though in their letter that due to the 'prohibitive=20
> repair
> cost
>  it may be prudent to consider the purchase of a new ipod'.
>
>  I'm hoping that we can get it sorted as otherwise its =A3200+ of
his=20
> hard
>  earned money down the shoot :-(
>
>  John
>
>
>
>
>
> Yahoo! Groups Links
>
>
>
>
>
>
>