Re: Active home pro stopped working II

["Tim Dolan" <tims-pool-leagues@xxxxxxxx>]

"Robert Green" <ROBERT_GREEN1963@xxxxxxxxx> wrote in message
news:s8Sdna3K5KfZsG_YnZ2dnUVZ_tunnZ2d@xxxxxxxxxx
> "Dave Houston" <nobody@xxxxxxxxxxxx> wrote in message
> news:45f20216.1481498390@xxxxxxxxxxxxxxxx
>> "Robert Green" <ROBERT_GREEN1963@xxxxxxxxx> wrote:
>>
>> >I am curious.  How can the appliance modules work
>> >via mouseclick in Activehome if the USB bridge is non-functional?  It
> seems
>> >to me you can either communicate with it or you can't.  What you're
>> >describing is something in the middle.
>>
>> I think what he's describing are the sound effects in the AHP software.
>
> My bad.  I guess it was when he wrote: "when I do it with the mouse" that
> my
> mind got clouded with disturbing images so I missed the obvious.  (-:  I
> don't think I've ever run Activehome on a PC that had sound, either!
>
> No doubt they added those highly useful sound effects to cover the sound
> of
> the real relays clacking.  Good programming to keep the sounds alive even
> though the signals aren't reaching their intended targets.
>
> Still, I suspect there's a clue in this occurring after he played circuit
> panel roulette and switched off multiple circuits.  A PC with a dead CMOS
> battery could recycle to a default state that knocked out a
> specially-configured USB port but that's *highly* unlikely.
>
> I'd do a file sort on the C: drive to see what's been "fingered" in the
> last
> few weeks that might be USB related.  Then I'd look in Device Mangler to
> see
> that all was OK.  Then I might plug a USB mouse into the port in question
> to
> see if it worked.  Then I might unload/reload Activehome.  If that didn't
> solve it, I'd Ghost the current state to DVD-R and restore from a
> known-good
> image backup.
>
> --
> Bobby G.
Hi Folks,
               I'm back to this ng. It was recommended to go to the x10
group which I did. However, after registering and reading the "Read this
first" stuff. I still could not determine where to start.
I sent my symptoms to a person that had written tips. Mike, I think it was.
I'm still where I was. Here's the situation.
All my x10 lights etc work via the hand held controllers and the plug in
controllers.
When I open the AHP it says I'm registered, and I see my units on the
screen. Then I get a screen that says "the active home pro usb interface
isn't connected to your computer...........
It is connected. I've checked that, I've removed the batteries and unplugged
it and still the same.
I can move the switches and hear them click on the screen but they do not
operate any units.
X10 is no help at all.
Please help me if you can.
                    Tim fm CT