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Re: Upgrade HomeSeer to 2.0 ?



AS I understand it, v2.0 was many months late in coming out. They set up
expectations for one date and then didn't deliver.

While there may be some problems with their A&B  process, the biggest
problems seem to be 1) intrinsic to supporting many devices 2) code coming in
part from third parties, and 3 the underlying code and then switch to NET.

I've evaluated Homseer every couple of years since it became available and
these problems have been there forever. The nature of the beast is that the
problems grow exponentially even as software functionality seems to grow only
arithmetically.   It's almost always this way ...

Marc
Marc_F_Hult
www,ECOntrol.org


the On Sun, 25 Sep 2005 02:49:01 -0400, "Don" <kyham@xxxxxxxxx> wrote in
message  <918fe$4336485f$438d0cde$10596@xxxxxxxxxx>:

>Yes that is probably true along with the fact that they don't seem to
>realize the difference between ALPHA and BETA testing or putting out a
>product WAY BEFORE IT IS READY.   They just caused their own overload
>problems.    Can't feel sorry when they caused most of their own problems by
>putting the product out way too soon.
>
>Even with that, they HAVE TO SUPPORT CURRENT PRODUCT AND USERS.   By not
>doing that, they are shooting themselves in the foot for credibility.
>
>It is at the point that I am advertising on my website that they are not
>providing support for their product and users and that is why my site is
>down.
>
>I used to get a fair amount of site visitors, 1000+ a month, and now all
>they get is the message that HS is ignoring their best advertisement by not
>fixing a long term outstanding security hole.
>
>Don
>
>
>
>
>
>"Brian W. Antoine" <briana@xxxxxxxxxxx> wrote in message
>news:i4gbi1d78ri86v70b5m6iu5qhhelh8e959@xxxxxxxxxx
>> On Sat, 10 Sep 2005 18:03:52 GMT, "Dean Roddey" <droddey@xxxxxxxxxxxxxxxx>
>> wrote:
>>
>>>Yeh, it's a damned if you do, damned if you don't thing. We don't have the
>>>range of device support that HS does, but if you look at what HS is going
>>>through right now, in large part because they never really controlled
>>>their
>>>own device support and depended on third party support of highly varying
>>>quality and commitment, it's something that we've always been careful
>>>about.
>>>We do of course support third party drivers, and all the tools are in the
>>>package, but we work closely with each person implementing one and vet
>>>them
>>>carefully. We just cannot afford to get into the situation HS is in.
>>
>>  Support for plugins they own is a problem also.  I suspect the push to
>> get HS2 out the door consumed every resource they had, and will probably
>> continue to do so for some time.
>



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