Re: Actually On Topic Question

[RTS <gafa@xxxxxxxxxxxxx>]

On 3/11/2023 5:20 PM, ABLE1 wrote:
> On 3/11/2023 5:32 PM, RTS wrote:
>> On 3/11/2023 12:57 PM, ABLE1 wrote:
>>> On 3/11/2023 1:08 PM, RTS wrote:
>>>> On 3/11/2023 11:18 AM, ABLE1 wrote:
>>>>> On 3/11/2023 10:44 AM, RTS wrote:
>>>>>> On 3/10/2023 7:32 PM, ABLE1 wrote:
>>>>>>> Hello Guys!!!
>>>>>>>
>>>>>>> Hope everyone is doing well.  As for me, I am still beating the
>>>>>>> bushes.
>>>>>>>
>>>>>>> I have a customer that has a Vista 20p with a Tuxedo Touch Screen
>>>>>>> that
>>>>>>> as been working just fine since I installed it 11 years ago and
>>>>>>> it is
>>>>>>> now constantly rebooting.  I have not been on site as of yet but,
>>>>>>> the
>>>>>>> customer has done some troubleshooting and said that the voltage
>>>>>>> is holding steady at 13.2vdc while the touch screen reboots.
>>>>>>>
>>>>>>> I briefly talked to Tech Support and asked if this was a known
>>>>>>> issue.
>>>>>>> I was told that it was not, but should check for a loose connection
>>>>>>> and check the voltage.
>>>>>>>
>>>>>>> Again, I have not been on site, but will be next week.  I thought I
>>>>>>> would reach out here to see if there should be other things that
>>>>>>> should be looked at before declaring the Touch Screen was scrap.
>>>>>>>
>>>>>>> The docs say that the unit draws 270ma.
>>>>>>> Presently I am not sure what power source it is connected.
>>>>>>> I am thinking it would be the Aux + & -
>>>>>>>
>>>>>>> I would think if the Aux Power was the issue the voltage would not
>>>>>>> be holding steady at 13.2vdc.
>>>>>>>
>>>>>>> Anyone have any thoughts as to a solution or knowledge on this
>>>>>>> issue??
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>> Les
>>>>>> this may sound crazy,  but  look for "Cricket bits"
>>>>>>
>>>>>> this time of year,  we use to have nutty behavior with remote
>>>>>> processing unit, (keypads, expanders, remote relays)
>>>>>>
>>>>>> each time we found Crickets had eaten the insulation off the wires
>>>>>> and moisture was causing high resistance shorts on the circuits..
>>>>>>
>>>>>> Never full time, mostly when the air moisture reach a point when
>>>>>> droplets formed..
>>>>>>
>>>>>> RTS
>>>>>
>>>>> Hi Rocky,
>>>>>
>>>>> Not totally crazy!!  Just last week I had to disassemble an exterior
>>>>> gate controller that had spider webs and stink bugs on the circuit
>>>>> board and was causing the "Fire Input" terminals to short and locked
>>>>> the gate open.
>>>>>
>>>>> As for this Ademco unit, that is something that is doubtful since
>>>>> it is inside the house.  However, you are right it should be looked
>>>>> at just to verify.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Les
>>>>>
>>>> We had a FBII 2-TÂ  in a small restaurant that started have odd alarms..
>>>> when we opened the panel door, the PCB was covered in (what I called
>>>> bug spit), a dark goo..
>>>> After a complete cleaning with de-grease spray,  every thing went
>>>> back to normal..
>>>> with bugs, it pays to seal all access points to the electronics..
>>>> paraffin (candle wax) coated, cotton balls tend to do the job,
>>>> cheaply..
>>>> BRK Electronics from Louisville, use to water proof their Glass
>>>> Breakage
>>>> detectors with that trick.. (paraffin)
>>>> ..
>>>> on another topic,  I noticed that Chinese capacitors tend to burst if
>>>> the air temperature lingers around 30 degrees for to long..
>>>> I guess they have some type of water based dielectric in their
>>>> construction..
>>>> ..
>>>> Trick I've used to locate long wires that have had their insulation
>>>> eaten away, was to open both ends of the run and apply a hefty
>>>> voltage/current run through the wire..
>>>> (load resistor at one end, voltage/current at other)
>>>> (try not to exceed the limit of the copper size..  ;-)  )
>>>> When the copper flexed with the load,  the short would show itself..
>>>> If your handy with a "Megger", you can get close to the spot where the
>>>> bad insulation is located..
>>>> If not,  up the current and follow the smoke...   LOL
>>>> ...
>>>> RTS
>>>>
>>>> (don't you just love it when the copper turns a bluish tint...)
>>>
>>> Rocky,
>>>
>>> What I don't know is if the data pair of wires have an issue of some
>>> kind would that cause the touch pad to reboot constantly??
>>>
>>> Or, what would cause the Tuxedow Touch Pad "if it did not have an
>>> internal problem" to reboot repeatedly??
>>>
>>> Ruling out a repeated power loss!!
>>>
>>> I am trying to rule out all of the other possible issues before
>>> I purchase a replacement Tuxedow and find that the same problem
>>> happens after replacing the existing.
>>>
>>> I know this is not going to be easy................. but!!
>>>
>>> Thanks,
>>>
>>> Les
>>>
>> If you have a 12vdc pulse counter, hook it to the voltage supply,
>> note the number and have homeowner check several times a day to see if
>> the numbers are growing..
>> If yes, you know what to do..
>> If no,  well crying is not out of the question....
>> RTS
>
>
> Honestly Rocky I am really not sure what that will do.................
> Besides drive me nuts!!!
>
> Since I don't have such a device, then I am OK!!!
>
> Les
>
>
pulse counter,  one of those things that advance a number on a counter
each time the voltage interrupts.
they use them at entries with a photo beam to count customer entering or
leaving..
in your case, they would count a number each time the power blinks..
which would cause the touch pad to reset...
If the numbers grow, that would tell me that something was interrupting
the supply voltage..
(be it the wire, the power supply,
or as I had happen somebody had wired into the fire power output.
(which happened to cycle once each 24 hours)
(It had been programed to remain on 24 hours, but somehow that
programming was changed during a battery replacement)
old systems have bugs that can appear at random with age..  :-)
RTS
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*Rocky T. Squirrel, esq.*