Re: Actually On Topic Question

[ABLE1 <somebody@xxxxxxxxxxx>]

On 3/11/2023 5:32 PM, RTS wrote:
> On 3/11/2023 12:57 PM, ABLE1 wrote:
>> On 3/11/2023 1:08 PM, RTS wrote:
>>> On 3/11/2023 11:18 AM, ABLE1 wrote:
>>>> On 3/11/2023 10:44 AM, RTS wrote:
>>>>> On 3/10/2023 7:32 PM, ABLE1 wrote:
>>>>>> Hello Guys!!!
>>>>>>
>>>>>> Hope everyone is doing well.  As for me, I am still beating the
>>>>>> bushes.
>>>>>>
>>>>>> I have a customer that has a Vista 20p with a Tuxedo Touch Screen
>>>>>> that
>>>>>> as been working just fine since I installed it 11 years ago and it is
>>>>>> now constantly rebooting.  I have not been on site as of yet but, the
>>>>>> customer has done some troubleshooting and said that the voltage
>>>>>> is holding steady at 13.2vdc while the touch screen reboots.
>>>>>>
>>>>>> I briefly talked to Tech Support and asked if this was a known issue.
>>>>>> I was told that it was not, but should check for a loose connection
>>>>>> and check the voltage.
>>>>>>
>>>>>> Again, I have not been on site, but will be next week.  I thought I
>>>>>> would reach out here to see if there should be other things that
>>>>>> should be looked at before declaring the Touch Screen was scrap.
>>>>>>
>>>>>> The docs say that the unit draws 270ma.
>>>>>> Presently I am not sure what power source it is connected.
>>>>>> I am thinking it would be the Aux + & -
>>>>>>
>>>>>> I would think if the Aux Power was the issue the voltage would not
>>>>>> be holding steady at 13.2vdc.
>>>>>>
>>>>>> Anyone have any thoughts as to a solution or knowledge on this
>>>>>> issue??
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Les
>>>>> this may sound crazy,  but  look for "Cricket bits"
>>>>>
>>>>> this time of year,  we use to have nutty behavior with remote
>>>>> processing unit, (keypads, expanders, remote relays)
>>>>>
>>>>> each time we found Crickets had eaten the insulation off the wires
>>>>> and moisture was causing high resistance shorts on the circuits..
>>>>>
>>>>> Never full time, mostly when the air moisture reach a point when
>>>>> droplets formed..
>>>>>
>>>>> RTS
>>>>
>>>> Hi Rocky,
>>>>
>>>> Not totally crazy!!  Just last week I had to disassemble an exterior
>>>> gate controller that had spider webs and stink bugs on the circuit
>>>> board and was causing the "Fire Input" terminals to short and locked
>>>> the gate open.
>>>>
>>>> As for this Ademco unit, that is something that is doubtful since
>>>> it is inside the house.  However, you are right it should be looked
>>>> at just to verify.
>>>>
>>>> Thanks,
>>>>
>>>> Les
>>>>
>>> We had a FBII 2-TÂ  in a small restaurant that started have odd alarms..
>>> when we opened the panel door, the PCB was covered in (what I called
>>> bug spit), a dark goo..
>>> After a complete cleaning with de-grease spray,  every thing went
>>> back to normal..
>>> with bugs, it pays to seal all access points to the electronics..
>>> paraffin (candle wax) coated, cotton balls tend to do the job, cheaply..
>>> BRK Electronics from Louisville, use to water proof their Glass Breakage
>>> detectors with that trick.. (paraffin)
>>> ..
>>> on another topic,  I noticed that Chinese capacitors tend to burst if
>>> the air temperature lingers around 30 degrees for to long..
>>> I guess they have some type of water based dielectric in their
>>> construction..
>>> ..
>>> Trick I've used to locate long wires that have had their insulation
>>> eaten away, was to open both ends of the run and apply a hefty
>>> voltage/current run through the wire..
>>> (load resistor at one end, voltage/current at other)
>>> (try not to exceed the limit of the copper size..  ;-)  )
>>> When the copper flexed with the load,  the short would show itself..
>>> If your handy with a "Megger", you can get close to the spot where the
>>> bad insulation is located..
>>> If not,  up the current and follow the smoke...   LOL
>>> ...
>>> RTS
>>>
>>> (don't you just love it when the copper turns a bluish tint...)
>>
>> Rocky,
>>
>> What I don't know is if the data pair of wires have an issue of some
>> kind would that cause the touch pad to reboot constantly??
>>
>> Or, what would cause the Tuxedow Touch Pad "if it did not have an
>> internal problem" to reboot repeatedly??
>>
>> Ruling out a repeated power loss!!
>>
>> I am trying to rule out all of the other possible issues before
>> I purchase a replacement Tuxedow and find that the same problem
>> happens after replacing the existing.
>>
>> I know this is not going to be easy................. but!!
>>
>> Thanks,
>>
>> Les
>>
> If you have a 12vdc pulse counter, hook it to the voltage supply,
> note the number and have homeowner check several times a day to see if
> the numbers are growing..
> If yes, you know what to do..
> If no,  well crying is not out of the question....
> RTS


Honestly Rocky I am really not sure what that will do.................
Besides drive me nuts!!!

Since I don't have such a device, then I am OK!!!

Les