Re: DSC PC1616 Date Time Issue

[Jack <jack@xxxxxxxxxxx>]

On 10/30/2019 8:39 PM, mleuck wrote:
> On Wednesday, October 30, 2019 at 7:23:10 PM UTC-5, Jack wrote:
>> My mother in law's DS PC1616 panel is on the blink after the PGE
>> blackout from the past day. I have watched several videos on Youtube on
>> how to enter the date and time by entering *6 Master Code press 1 * then
>> enter military time, then date. When I enter #6 1234 I hear a beep from
>> the panel, but there is no visual que on the panel for keypad input. So
>> it's not clear whether the installer has changed the master code, or I'm
>> doing something wrong.
>>
>> There is a yellow symbol on the panel and when I enter *2 it returns a
>> code of 8. So I know this is the trouble code for the date and time not
>> being set. Can someone tell me what I might be doing wrong here, or I am
>> going to have to get a technician to come out an reprogram the panel?
>>
>> She can arm and disarm the panel and it is not beeping, but the yellow
>> caution symbol needs to be reset.
>
> If it's a long beep she's not using the Master code, the keypad should beep several times and turn a Lock icon or PROGRAM light ON if it is the correct Master Code
>
> It's likely she has an LED or Fixed English keypad that will not show any visual cues during time/date programming, Follow the instructions regardless and see if that doesn't fix the issue
>

Thanks for the information.