Re: DSC PC1616 Date Time Issue

[Jack <jack@xxxxxxxxxxx>]

On 10/30/2019 9:23 PM, Hogan wrote:
> Hey Jack,
>
> The long beep definitely means it is not the master code. If it arms and disarms, it is one of 39 codes. The master is in position 40.
>
> If your mom is like 2/3 of the people that have a security system, she probably used the full year of when she was born, or of someone else dear to her, including cats & dogs.
>
> If her system is monitored, her company will need to get into programming. In section 007, is where the master code is stored. It would take a technician a whole 10 seconds to view it in its location.
>
> Don't worry about any visuals, just input as directed whenever you get the master code.
>
> And yes, there will be a cost for the technician, a service call. Just because he will not be there long, it might have taken him 30 minutes to get there. The company he works for pays him also.
>
> If you do not want to bother because of the cost, you could unplug the power supply and battery backup in the DSC metal box at midnight, and power it back up at 12:01AM in the morning. That should put you in close proximity to the time. Once you have looked up what a trouble condition is, on a DSC, it will never prompt you again for the same thing unless the same trouble condition occurs again.
>
> Hogan
>
Thanks for taking the time to respond. I'll try a few more things this
weekend before I get a technician involved.