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Re: GEM-RP1CAe2 Keypad: Compat# Error
Also, I should have added that I have replaced the battery. . .
On Thursday, August 27, 2015 at 6:54:22 AM UTC-7, johnr...@xxxxxxxxx wrote:
> Able1,
>
> You're certainly right about that. Actually, I didn't start playing around with programming until I got the "out of system" error on both keypads and they stopped responding to any inputs. Still not the right move, obviously.
>
> The question is what can I do now to get into programming on my keypad that is stuck on "compat# error" and is unresponsive?
>
> Thanks
>
> On Wednesday, August 26, 2015 at 4:33:43 AM UTC-7, ABLE1 wrote:
> > On 8/25/2015 7:38 PM, johnrc22 wrote:
> > > My home security system uses the Napco Gemini GEM-P1632 control panel
> > > and two
> > > GEM-RP1CAe2 keypads. I was getting a "low battery" message for a day or
> > > two. Then, I got an "Out of System" message on both keypads and neither
> > > one would
> > > work (i.e. pushing buttons would beep but had no effect on the system
> > > and the
> > > display did not change). I entered the configuration mode in keypad 02
> > > and as
> > > I cycled through the options I mistakenly entered "02" at the
> > > "compatibility
> > > number" function instead of the "keypad address" function (there was no
> > > compatibility number set originally). Ultimately, it had no obvious
> > > effect on
> > > the system and the "Out of System" error persisted.
> > > As I continued to trouble shoot, I disconnected the battery and things went
> > > back to normal, for the most part. Keypad 01 is functioning normally,
> > > but it
> > > is displaying "E02-00 SERVICE" (low battery error) and "E10-02 SERVICE"
> > > (Keypad response failure). Keypad 02 is displaying "02 compat# error"
> > > and
> > > it is unresponsive in that the buttons beep when pushed but have no
> > > effect. I
> > > have tried to enter the configuration mode as I did before (11123
> > > "function")
> > > but it has no effect. I figure I goofed it up when entered a compatibility
> > > number the first time around, but now I can't get into configuration
> > > mode to
> > > try to fix it. I would appreciate any advice on how to fix my goof up.
> > > Thanks
> > >
> > >
> > > John
> >
> > Dear John, (always wanted to type that)
> >
> > I am not a Gemini expert by any stretch of imagination but, I would say
> > you should be spending a few required dollar$$$ on a NEW battery before
> > you start playing around in programming in an attempt stop the panel
> > from telling you the problem.
> >
> > That is my story and I am sticking to it.
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