Re: another APX oops moment

[nick markowitz <nmarkowitz@xxxxxxxxx>]

On Sep 4, 9:00=A0pm, mleuck <m.le...@xxxxxxxxx> wrote:
> On Sep 2, 10:25=A0pm, "Bob La Londe" <nos...@xxxxxxxxx> wrote:
>
>
>
> > "nick markowitz" <nmarkow...@xxxxxxxxx> wrote in message
>
> >news:c88747b1-dff2-409a-bed2-b15866f03d3b@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>
> > > On Sep 2, 7:17 pm, Jim Rojas <jro...@xxxxxxxxxxxx> wrote:
> > >> nick markowitz wrote:
> > >> >http://consumerist.com/2010/09/apx-forgot-to-tell-me-i-was-paying-f=
or...
>
> > >> You should see the level of security Slomins customers get...
>
> > >> 3x1 slow pulse reporting format, even on P3200 & P9600 panels. I see=
 it
> > >> every time I download one of those panels.
>
> > >> Jim Rojas
> > >> Technical Manuals Online!http://www.tech-man.com
> > >> 8002 Cornwall Lane
> > >> Tampa, FL 33615-4604
> > >> 813-884-6335
>
> > > I have tried to get all my customers on either contact ID ,SIA or as
> > > last resort fast 4/2 =A0just to avoid issues.
>
> > Glad you added that last. =A0Sometimes tone formats just don't work. =
=A0Not
> > often, but sometimes.
>
> One of the reasons why is because Napco is very limited to what events
> the zones can send (yea I know Jim)
>
> Another reason is it's likely the format the installer has used since
> day 1 and they don't understand the benefits of the faster formats, it
> took forever for Westinghouse tech support to convince me to set
> Ademco panels to Contact ID

The central I use now has a DSC/sureguard internet receiver so i have
some options available should a  commercail customer go all VOIP  but
most still maintain a couple land line for fax and credit cards etc.
and thats what i use.for the dialer. Most do not want top get involved
with all the expense to go to internet fax and VOIP adapters for them.