Re: another APX oops moment

[mleuck <m.leuck@xxxxxxxxx>]

On Sep 2, 10:25=A0pm, "Bob La Londe" <nos...@xxxxxxxxx> wrote:
> "nick markowitz" <nmarkow...@xxxxxxxxx> wrote in message
>
> news:c88747b1-dff2-409a-bed2-b15866f03d3b@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>
>
>
> > On Sep 2, 7:17 pm, Jim Rojas <jro...@xxxxxxxxxxxx> wrote:
> >> nick markowitz wrote:
> >> >http://consumerist.com/2010/09/apx-forgot-to-tell-me-i-was-paying-for=
...
>
> >> You should see the level of security Slomins customers get...
>
> >> 3x1 slow pulse reporting format, even on P3200 & P9600 panels. I see i=
t
> >> every time I download one of those panels.
>
> >> Jim Rojas
> >> Technical Manuals Online!http://www.tech-man.com
> >> 8002 Cornwall Lane
> >> Tampa, FL 33615-4604
> >> 813-884-6335
>
> > I have tried to get all my customers on either contact ID ,SIA or as
> > last resort fast 4/2 =A0just to avoid issues.
>
> Glad you added that last. =A0Sometimes tone formats just don't work. =A0N=
ot
> often, but sometimes.

One of the reasons why is because Napco is very limited to what events
the zones can send (yea I know Jim)

Another reason is it's likely the format the installer has used since
day 1 and they don't understand the benefits of the faster formats, it
took forever for Westinghouse tech support to convince me to set
Ademco panels to Contact ID