Re: reasonable monthly rate

["Christopher Glaeser" <cdg@xxxxxxxxxxxxx>]

> Point is, I've worked the big-name players too... but I used discretion
> and
> common sense when it came to charging customers.  I never even read the
> "fine
> print".  I'm not saying it's okay to blatantly violate policy, but every
> tech
> has leeway when it comes to collecting on those service calls.

In eleven years I've had one battery replacement service call, which I paid
for.  I've never had a cut wire or open window or anything that even
required a phone call, much less a service call to my house.  A couple times
a year a family member will fail to shut off the alarm soon enough and they
will call to confirm the password.  That's pretty much it.  And, I own the
system.  So, what is a reasonable monthly rate for monitoring?

Best,
Christopher