Re: No wonder the internet/ phone lines was always causing problems

[tourman <robercampbell@xxxxxxxxx>]

On Jul 13, 10:21=A0pm, "Rockytsquirrel" <g...@xxxxxxx> wrote:
> some day =A0someone =A0needs to write a book of all the dip "s%&t" =A0stu=
ff
> telephone people have done in peoples homes and businesses..
>
> In 30+ years of security work, =A0I've seen some of the stupidest silly
> mistakes a person could do =A0by telephone employees..
>
> RTS
>
> "nick markowitz" <nmarkow...@xxxxxxxxx> wrote in message
>
> news:8bd73a85-7d3c-4a94-a87e-c5f3809e15cc@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>
> > One of my customers switched to One communications ( Choice One )
> > several years back
> > and it seemed they had to reboot the modem several times a week off
> > the T1 with DSL =A0split circuit
> > One Communications provided.
> > Well they switched over to Verizon FIOS =A0out of complete frustration
> > with One communications and when it came time to trace everything out
> > today to allow Verizon to hook in guess what I found? The fucking lazy
> > ass One Communications installer =A0had hooked the internet circuit wir=
e
> > going to the router thru a 100 ft piece of 4 conductor straight
> > station wire instead of running a Cat 5 wire and doing it correctly.
> > No wonder everything was always having problems.
> > Well thats 3 more stores they lost today because of bad service.But of
> > course Verizon tech screwed up as well the one running in the new
> > metallic phone lines failed to hook up 2 of them before he left and
> > Verizon had to send a tech out on overtime so my customer had service
> > at there store this evening.
> > Well any ways the FIOS is hooked up and fantastic 25/20MBS
> > and no more phone line noise and scratch. and line troubles on the
> > fire system.

RHC: Damn !! ....isnt that the truth. It's a continual battle with the
phone or cable company to keep my customer's alarms working properly.
Every day I get a "failure to communicate" report from the station and
invariably it's because some employee of these companies or their
subcontractors has messed things up when the customer switched service
from one to the other. And even worse, these two companies don't seem
to care !!. It's got to be from 5 to 10% of my service work fixing
problems that shouldn't happen if these idiots would only take a
couple of minutes to learn to do things properly.

I can only wonder how many customers out there served by alarm
companies not using test signals, have alarm systems that can't
communicate to the station, and they don't know it.......