Re: Which system is better?

[mleuck <m.leuck@xxxxxxxxx>]

On Sep 10, 5:35=A0pm, tourman <robercampb...@xxxxxxxxx> wrote:
> On Sep 10, 4:57=A0pm, mleuck <m.le...@xxxxxxxxx> wrote:
>
>
>
> > On Sep 9, 7:40=A0pm, tourman <robercampb...@xxxxxxxxx> wrote:
>
> > > On Sep 9, 1:35=A0am, too fat for a ladder <alarminst...@xxxxxxx> wrot=
e:
>
> > > > On Sep 8, 11:05 pm, Frank Olson
>
> > > > <use_the_email_li...@xxxxxxxxxxxxxxxxxxxxxx> wrote:
> > > > > mleuck wrote:
> > > > > > On Sep 7, 10:27 pm, tourman <robercampb...@xxxxxxxxx> wrote:
> > > > > >> On Sep 7, 9:38 pm, mleuck <m.le...@xxxxxxxxx> wrote:
>
> > > > > >>> On Sep 6, 9:48 pm, "Crash Gordon" <webmas...@xxxxxxxxxxxxxxxx=
valid>
> > > > > >>> wrote:
> > > > > >>>> ah the liability of an operator making a judgment call on ex=
actly what she
> > > > > >>>> is, is or is not hearing...
> > > > > >>> I don't recall that ever being an issue with us, we are the l=
argest 2-
> > > > > >>> way voice central station in the US
> > > > > >> RHC: Then Mark, why not give us a realistic assessment of 2 wa=
y voice,
> > > > > >> both pro and con....
>
> > > > > > I should think that would be self explanatory? Some locals cons=
ider it
> > > > > > alarm verification where just a burg signal alone isn't enough =
to
> > > > > > justify a dispatch. I could give countless examples where we've
> > > > > > confirmed a burglary in progress and it's useful for medical
> > > > > > conditions. I could also give countless examples where it saved
> > > > > > someone's life
>
> > > > > > I wouldn't install a system without it.
>
> > > > > Your opinion (in regards to CS service) is one I respect. =A0Than=
ks Mark! <
>
> > > > If you've never seen it demonstrated ask your CS rep to give a demo
> > > > next time he stops in, assuming your CS offers it. Think of it almo=
st
> > > > like OnStar service for the home.
>
> > > RHC: Actually, this afternoon I met an old friend of mine who manages
> > > some of the affairs of a Canadian monitoring station called Lanvac up
> > > here in the Montreal /Ottawa / Toronto corridor. They have just signe=
d
> > > a major deal with Monitronics in the US, and are now putting on a pus=
h
> > > for more dealers here in Canada (this was reported in the latest SP&T
> > > magazine). Apparently, Monitronics are big on two way voice, and have
> > > resolved some of the technical difficulties at the CS end. He seemed
> > > to feel it is worth investigating on my part and has some merit,
> > > albeit it seems, mostly "marketing" merit. But he has promised to kee=
p
> > > me informed on the subject as things transpire with the implementatio=
n
> > > of this service at his station.
>
> > > So for the moment, I'll leave it at that.....
>
> > What technical difficulties on the CS end? I've been involved with 2-
> > way since the early 90's and I assure you it's not a marketing gimmick
>
> RHC: As it was explained to me only briefly, it has to do with the
> "handover" of the alarm call to a voice line. It seems there is
> something unique about this way of doing it that requires a technical
> "somethingorother" to do so that differs from what conventional
> monitoring stations are set up to do. So it seems to need either
> hardware or special software to do it. Plus it seems, it needs far
> more voice lines coming in to the receivers than per normal to handle
> the calling. Other than that, I can't comment.....

Interesting, I don't know how everyone else does it but that
explaination isn't the case with us