Re: Uh-Huh?

[tourman <robercampbell@xxxxxxxxx>]

On Oct 4, 2:39=A0pm, mleuck <m.le...@xxxxxxxxx> wrote:
> On Oct 4, 11:55=A0am, tourman <robercampb...@xxxxxxxxx> wrote:
>
>
>
> > On Oct 4, 9:59=A0am, JoeRaisin <Joeraisin2...@xxxxxxxxx> wrote:
>
> > > tourman wrote:
> > > > On Oct 3, 11:29 pm, "Bob La Londe" <nos...@xxxxxxxxx> wrote:
> > > >> After spending about 20 minutes explaining to a lady yesterday how=
 an alarm
> > > >> system works she said,
>
> > > >> "I don't think we want the monitoring, but the cellular part sound=
s like a
> > > >> good idea."
>
> > > >> Sigh!
>
> > > > RHC: Have fun training them.....:))
>
> > > "Okay, let me see if I got this." =A0She says after a painstakingly
> > > detailed, key by key explanation of how to arm the system - and then =
she
> > > goes on to randomly press approximately three times as many keys as y=
ou
> > > had just demonstrated, two of them being on the telephone mounted abo=
ut
> > > a foot from the keypad. =A0Which is actually an improvement over the =
last
> > > three attempts as this time there was no use of ANY of the buttons on
> > > the dishwasher, AND she seems to now understand that it is not necess=
ary
> > > to start her car before trying to arm...
>
> > > And then there's the 2AM phone call - "No ma'am, that's not the alarm
> > > system, that's a car alarm outside."
>
> > > "Are you sure, I never heard this sound before I had the alarm
> > > installed. =A0Couldn't you just send someone out t be sure? =A0Oh... =
and
> > > there's no charge for this, right? =A0I mean, after all, it's YOUR al=
arm..."
>
> > RHC: Yup, you got it....hehehe.
>
> > Then there's the call...
>
> > Customer: "Your damn smoke detector is beeping; how do I stop it?"
>
> > Me: "No, the alarm smoke doesn't beep maam, =A0that's one of the house
> > smokes beeping because the backup battery needs to be changed"
>
> > Customer:" Well come change it then, that's included in your service
> > package isn't it"
>
> > ......?????....WTF
>
> > I dunno, some people just shouldn't have an alarm system, period !!
>
> I had one of those smoke detector customers, she changed the battery
> and it still beeped, turned out it was a pager on a desk nearby

RHC: One thing the customer has to do after changing the batteries, is
actually use the test button to set off the smoke detector. If they
are the type that are interconnected, setting off just one seems to
solve it (the one that you just changed the battery on). With some of
the models (especially the newer talking smokes), if you don't set
them off, they don't "see" the new battery voltage properly, and will
continue to complain / chirp....whatever..

If the smoke is in the vicinity of the keypad, it's a guarantee they
will complain it's the alarm making the noise...