Re: Does naybody care about getting things right anymore...

["ABLE_1" <royboynospam@xxxxxxxxxxxxx>]

Well here's your problem>>>>>>>  http://youtube.com/watch?v=lj3iNxZ8Dww



> {(Not Tri-Ed) Believe it or not they got my last order right.}
>
> This just went off to anotehr vendor who has managed to lose orders
> completely, quote my grossly incorrect prices and stick to them even when
> I ask them three times if they are sure then not send me the product
> because they were wrong but not call me about it, just plane quote wrong
> items... not even what I requested, and send me totally wrong parts now.
>
>
> Dear Vendor I am very frustrated,
>
> My Aiphone stuff arrived yesterday.  I was putting it on the shelf for
> that particular customer's job and sorting materials out for jobs when I
> noticed what didn't look right on the box.  I opened one.  You sent me
> NEM-10C master intercoms.  I sent you a neatly printed block text quote
> request that clearly says NEM-10A/C  That is exactly the right part number
> according to Aiphone.  I know this because the print out came from their
> quote system on their website.
>
> So what you might ask?  Well the NEM-10A/C has a handset.  The intercom I
> got does not.  Am I sure?  Well, yes.  Because the description on the same
> form generated by Aiphone says, "10 CALL MASTER WITH HANDSET, LAMP MEMORY
> AND ALL CALL"  As I type I am looking at the very page I faxed over.
>
> There are getting to be problems ON EVERY SINGLE INTERACTION.  Its very
> frustrating.  I can understand when a mistake happens, things get
> forgotten, orders don't get processed, not all of an order is shipped, a
> wrong price is quoted, when I don't get called back... once in a while.
> But its been something on every single order.  A couple somethings on many
> of them.  I am getting very frustrated.
>
> Still haven't got a quote for the cameras I asked about either.
>
> Some of my vendors wonder why I have to push out paying them sometimes.
> This is why.  If I don't get the job done I don't get paid.  If I don't
> get paid you don't get paid. Instead of running wire and installing rough
> in boxes and sorting parts out for jobs I am instead trying to decide how
> strong a message to send that will express my level of frustration and
> motivate somebody to take care of it ASAP and maybe make up for the lost
> revenue to me in some way without calling me an asshole for getting upset
> about it and telling me to go get stuffed.
>
> Sincerly,
> The guy who makes the final decision on who we buy from.
> Bob La Londe
>
> The Security Consultant
> Bob La Londe - Owner
> P.O. Box 5720
> Yuma, Az 85366
>
> (928) 782-9765 ofc
> (928) 782-7873 fax
>
> Licensed Contractor
> ROC103044 & ROC103047
>
>
>
> --
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>