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Re: LOCKED PANEL



alt.security.alarms
Re: LOCKED PANEL

Brinks installs their system. The customer then agrees to pay the $500
to own it. The customer cancels Brinks after completeing the contract.
Guess what? Brinks will not service the system the customer owns unless
they resign another 3 year contract. Since the panel is not keypad
programmable, it is the same as locking the panel out even though the
customer owns the equipment. There lies the problem. The customer has
been ripped off.

Angry Man In Gauteng



 > Interesting eh?
> >
> > Just for clarification .... when you say "MY system" I'm presuming
> > that this is a system that you installed and your customer paid for
> > and you're now monitoring it   ??????
> >
> > I'm asking because .....there are those people who say, that after a
> > panel is paid for, that you should unlock it. That it belongs to the
> > subscriber. Which .... it seems that this is a case that if Brinks
> > were to find the panel unlocked, that they'd take it over in a second,
> > because they;d be the first one there and you'd be SOL at even having
> > a shot at it.

RHC: If Brinks were the first one on the scene, and they did their
sales job properly, they probably would get the business. So what !
Doesn't give the original company the right to lock a board which has
been SOLD to someone else.
> >
> > So, it seems that to the "anti Lockout people"..... locking out a
> > panel is only good if you keep the account away from a National
> > company but not alright if it's a small company........ or one that
> > only thrives on doing takeovers?

RHC: Who gets the business National or otherwise has nothing to do
with the fact that someone has locked a board that belongs to someone
else. Frustration at not automatically being given the ongoing service
business is no excuse to justify doing so
> >
> > Funny how that works   ..... huh?
> >
> > Must be these "anti lockout people" have some kind of a "thing" just
> > for the Nationals. Or .... who knows ...... could be that they're just
> > hypocrites in desguise.

RHC: Yeah...sure.....same old




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